Enlarging your at-home workforce can have a significant effect on IT infrastructure, security/compliance, and company workflows. Progent has two decades of background assisting small and mid-size businesses to design, deploy, administer, optimize, and debug IT environments that incorporate a remote workforce. Progent can assist your Waltham company to pick the appropriate tools and adhere to leading practices in creating and maintaining a safe virtual ecosystem for teleworkers that promotes teamwork and delivers maximum value. Progent can provide services ranging from on demand guidance for helping you over occasional IT roadblocks to full project management to help you successfully complete business-critical tasks.

Progent can assist Waltham, Massachusetts businesses to succeed with any facet of creating a high-functioning remote work environment by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk services, security monitoring, backup/restore solutions, and unified management.

Voice/Video Conferencing for At-Home Workers
A broad range of voice/video conferencing platforms from leading vendors enable online meetings, video and voice conferencing, chat sessions, and content sharing for both onsite workers and at-home workers. Many organizations use a mix of products to accommodate their various partners and clients. Progent can assist you to manage your current voice/video conferencing ecosystem and enhance the experience of your remote workforce.

  • Skype for Business is Microsoft's leading unified communications product that enables presence, IM, audio and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can assist your company to configure and manage Skype for Business clients to accommodate your at-home workforce. For details about Progent's support expertise for Skype for Business, visit Skype for Business consulting experts.
  • FaceTime is Apple's group video calling platform for iOS and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Later versions of FaceTime allow as many as 32 simultaneous users for voice/video sessions. For details about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for future reference. To learn more about Progent's support expertise for Cisco Webex as well as for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and information with features such as video conferencing, threaded chat, plus data sharing. To learn more about Progent's consulting services for Microsoft Teams as well as for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these conferencing platforms and help you to tune your WAN architecture to host them.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient work-from-home solution for your Waltham, Massachusetts business, phone 1-800-993-9400 or refer to Contact Progent.

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