Mobile Expertise

Consulting Support for BlackBerry Technology
BlackBerry mobile PDAs were at one time among the most popular solutions for maintaining location-independent access to email, calendars, web programs, and other critical business data. Progent can provide Waltham, Massachusetts businesses support from BlackBerry-certified professionals who can assist businesses to manage existing BlackBerry deployments or migrate smoothly to a modern smartphone platform.

As the complexity of small company networks has increased, and as the need for world-class security, reliability, and recoverability has grown to be the norm for organizations of all sizes, effective integration and maintenance of BlackBerry technology has grown increasingly challenging. To address issues such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and corporate databases, small businesses often turn to external consulting firms who specialize in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified consultants who can help small organizations to plan, administer, and repair BlackBerry environments affordably and efficiently, doing away with the necessity for an internal BlackBerry technology expert and lowering the cost and stress of maintaining wireless workers. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of experience, coupled with Progent's proven online support capabilities, gives small businesses an economical alternative for integrating RIM BlackBerry technology productively into their information system.

Progent's experts can help your company with SQL Server 2019 integration support, SQL Server 2016 management consulting, and Exchange Server setup so that your database and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft technology, configure streamlined management tools to enable you to track and support BlackBerry smartphones across your company, define security policies that are right for your business, develop custom mobile software, and make sure that your network architecture is properly configured to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored quickly and safely.

New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.

BlackBerry BES Server Technical Services
The BlackBerry Enterprise Server gives companies a centralized and secure source for incorporating BlackBerry wireless devices into their email, collaboration, and software application infrastructure. BlackBerry Enterprise Server allows mobile BlackBerry clients to access Microsoft Exchange, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with workstations to achieve data consistency for applications such a schedules, address books, to-do lists, instant messaging, and specialized business programs. Thanks to BlackBerry BES Server integration with Microsoft Exchange, mobile workers carrying BlackBerry handsets have effortless access to Exchange email as well as to IM-capable software via Microsoft Communications Server and Lync Server 2010 support.

Progent's BlackBerry-certified consultants can help you design, install, and troubleshoot BlackBerry Enterprise Server (BES) so that you optimize the productivity of BlackBerry users, streamline the administration of a BlackBerry environment, and lower the expense of supporting mobile workers.

Professional RIM BlackBerry Consulting and Technical Support Services Available Online from Progent
Progent's authorized BlackBerry engineers are accessible remotely to deliver prompt assistance to businesses in the Waltham area or throughout Massachusetts. Progent's experienced online consulting experts have helped IT organizations solve network issues and reduce IT service costs in every state in the United States and established a substantial base of loyal customers. (See Progent's customer testimonials.)

Progent can provide online consulting support for a broad array of technologies related to BlackBerry products such as synchronization, integration with Exchange Server, setting up BlackBerry BES Server, and strengthening wireless security. Major BlackBerry certifications awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out basic support functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters, modifying user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's seasoned service professionals can in addition help you to resolve a wide range of issues concerning synchronization, device recognition, email consistency, web access, wireless connections, Instant Messaging, desktop application installation, and BlackBerry Desktop Redirector.

As a leader in providing countrywide remote consulting services for small office networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless technical support expenses at a minimum and, by dealing with problems quickly, maximizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can help you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures including resolving enterprise activation issues, adding and deleting BlackBerry smartphone users, activating passwords, implementing over-the-air program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.

Progent's BlackBerry-certified engineers can also help you to use administration software such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can explain the function of IT policies in the BlackBerry BES system and help you to select and install sensible security options.

Progent's certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Exchange Server architecture for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Exchange Server.

Contact Progent for Assistance from a RIM BlackBerry-Certified Specialist
In order to get in touch with Progent about consulting expertise for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.