Enlarging your telecommuter workforce can have a significant effect on IT infrastructure, security/compliance, and company workflows. Progent has two decades of background assisting businesses of all sizes to design, configure, manage, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Walnut Creek company to select the right tools and follow best practices in creating and maintaining a safe virtual office ecosystem for teleworkers that facilitates collaboration and returns maximum business value. Progent offers services that go from on demand expertise for helping you over occasional technical roadblocks to comprehensive project management to help you carry out business-critical tasks.

Progent's consultants can help Walnut Creek, California businesses to with any facet of creating a high-functioning work-at-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, security and compliance, backup/restore solutions, and unified management.

Voice/Video Conferencing for Telecommuters
A wide range of voice/video conferencing platforms from major vendors enable online meetings, video and voice conferencing, chat, and content sharing for both local users and teleworkers. Many companies utilize multiple products to meet the needs of their different partners and clients. Progent can assist your organization to maintain your current voice/video conferencing ecosystem and optimize the productivity of your at-home employees.

  • Skype for Business is Microsoft's popular communications product that supports real-time presence, IM, voice and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can help you to deploy and manage Skype for Business clients to support your at-home employees. For details about Progent's support services for Skype for Business, visit Skype for Business consulting services.
  • FaceTime is Apple's group video phone app for iOS and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow up to 32 concurrent users for video calls. To learn more about Progent's support expertise for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for future reference and training. For details about Progent's support expertise for Cisco Webex and for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and information with capabilities such as IP voice and video conferencing, threaded chat, plus file sharing. For details about Progent's consulting expertise for Teams as well as for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these conferencing platforms and assist your business to tune your network architecture to host them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing a productive work-from-home solution for your Walnut Creek, California organization, call 1-800-993-9400 or visit Contact Progent.

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