Walnut Creek Ransomware Prevention and Remediation Expertise

Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Engineer
Ransomware needs time to steal its way through a target network. Because of this, ransomware assaults are typically unleashed on weekends and late at night, when IT personnel may take longer to recognize a breach and are least able to organize a rapid and forceful defense. The more lateral movement ransomware can manage within a victim's network, the longer it will require to recover core operations and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to help you to carry out the time-critical first phase in mitigating a ransomware assault by putting out the fire. Progent's remote ransomware experts can help businesses in the Walnut Creek metro area to identify and quarantine breached servers and endpoints and guard clean resources from being compromised.

If your network has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Walnut Creek
Modern variants of ransomware like Ryuk, Maze, Netwalker, and Egregor encrypt online files and invade any accessible system restores. Files synchronized to the cloud can also be impacted. For a vulnerable network, this can make system recovery nearly impossible and basically knocks the datacenter back to the beginning. So-called Threat Actors (TAs), the cybercriminals behind a ransomware attack, demand a settlement payment for the decryptors needed to unlock encrypted files. Ransomware assaults also attempt to exfiltrate files and TAs require an extra settlement in exchange for not publishing this information on the dark web. Even if you can restore your network to an acceptable point in time, exfiltration can be a major issue depending on the nature of the stolen data.

The restoration work after a ransomware attack involves a number of distinct phases, most of which can proceed in parallel if the recovery team has a sufficient number of members with the required experience.

• Quarantine: This urgent first step requires arresting the lateral progress of the attack across your network. The more time a ransomware assault is allowed to run unchecked, the longer and more expensive the recovery process. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware recovery experts. Containment activities consist of cutting off affected endpoints from the rest of network to block the spread, documenting the IT system, and protecting entry points.
• Operational continuity: This involves restoring the IT system to a basic acceptable level of capability with the least downtime. This effort is typically the top priority for the victims of the ransomware assault, who often perceive it to be an existential issue for their business. This project also demands the broadest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, office and mission-critical applications, network topology, and secure endpoint access. Progent's recovery experts use state-of-the-art workgroup platforms to organize the multi-faceted recovery effort. Progent appreciates the urgency of working quickly, tirelessly, and in concert with a client's management and IT staff to prioritize tasks and to put essential resources on line again as fast as possible.
• Data restoration: The work necessary to recover files impacted by a ransomware attack varies according to the state of the network, the number of files that are affected, and what recovery techniques are required. Ransomware attacks can destroy pivotal databases which, if not properly closed, may need to be reconstructed from the beginning. This can include DNS and AD databases. Exchange and SQL Server depend on Active Directory, and many manufacturing and other mission-critical platforms depend on Microsoft SQL Server. Some detective work may be required to find undamaged data. For instance, non-encrypted Outlook Email Offline Folder Files may have survived on employees' desktop computers and laptops that were off line at the time of the ransomware assault. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to protect against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including administrators or root users.
• Setting up modern AV/ransomware defense: Progent's Active Security Monitoring uses SentinelOne's behavioral analysis technology to give small and mid-sized businesses the advantages of the same AV tools used by many of the world's biggest corporations such as Walmart, Citi, and NASDAQ. By providing in-line malware blocking, detection, containment, restoration and forensics in a single integrated platform, ProSight ASM lowers TCO, streamlines management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
• Negotiating a settlement with the hacker Progent has experience negotiating settlements with hackers. This calls for working closely with the ransomware victim and the insurance carrier, if any. Services consist of establishing the kind of ransomware involved in the assault; identifying and establishing communications the hacker; verifying decryption tool; budgeting a settlement with the victim and the insurance carrier; negotiating a settlement amount and schedule with the TA; checking compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency disbursement to the hacker; acquiring, reviewing, and using the decryptor utility; debugging decryption problems; creating a pristine environment; mapping and connecting drives to match precisely their pre-encryption condition; and recovering machines and services.
• Forensic analysis: This process is aimed at learning the ransomware attack's storyline across the network from beginning to end. This history of the way a ransomware assault travelled through the network assists your IT staff to evaluate the impact and brings to light shortcomings in rules or work habits that need to be corrected to prevent future break-ins. Forensics involves the review of all logs, registry, Group Policy Object, Active Directory, DNS, routers, firewalls, schedulers, and core Windows systems to look for variations. Forensic analysis is typically assigned a high priority by the insurance provider. Because forensic analysis can be time consuming, it is critical that other key recovery processes such as business resumption are performed concurrently. Progent has a large roster of IT and data security experts with the skills required to perform activities for containment, operational continuity, and data recovery without disrupting forensic analysis.

Contact Progent for Ransomware System Restoration Consulting Services in Walnut Creek
For ransomware cleanup expertise in the Walnut Creek area, phone Progent at 800-462-8800 or go to Contact Progent.