Enlarging your remote workforce can have a major effect on IT infrastructure, cybersecurity, and company culture. Progent has two decades of experience assisting businesses of all sizes to design, deploy, manage, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Stockton company to pick the right tools and follow leading practices in building and operating a safe virtual ecosystem for telecommuters that facilitates collaboration and returns top business value. Progent can provide support services that go from on demand expertise for getting you over occasional technical bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent can assist Stockton, California businesses to succeed with any aspect of creating a high-performing work-at-home environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk outsourcing, security monitoring, data protection solutions, and streamlined management.

VoIP Integration for Teleworkers
Extending the corporate phone environment to include remote users is critical to supporting a productive at-home workforce. A variety of cloud-based digital PBX products are popular with small and mid-size businesses to support telecommuters. Many larger organizations rely on Cisco's current or legacy platforms for VoIP management. Progent can help organizations of any size to plan or maintain a telecommuter VoIP environment that provides the versatility, convenience and security required for at-home workers. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to assist organizations optimize their existing Cisco VoIP systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony features to devices like VoIP phones, media processing products, VoIP gateways, and mixed media apps deployed throughout the network. CUCM manages additional combined media services such as messaging, video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified CM consulting services.
  • Cisco CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM. Progent's consultants can help you to support your current CallManager environment or upgrade efficiently to Cisco's current IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other early IP voice platforms, refer to Cisco CallManager expertise.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients operating beyond the corporate firewall like at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network infrastructure to work with these solutions and deliver on-demand configuration and troubleshooting expertise.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining a productive work-from-home solution for your Stockton, California business, call 1-800-993-9400 or visit Contact Progent.