Enlarging your telecommuter workforce may have a significant effect on network architecture, cybersecurity, and corporate processes. Progent has 20 years of experience helping small and mid-size businesses to plan, configure, administer, tune, and debug IT environments that support a remote workforce. Progent can help your Stamford organization to select the appropriate technologies and adhere to leading practices in building and operating a secure virtual office solution for teleworkers that promotes teamwork and delivers top business value. Progent can provide support services that go from as-needed expertise for getting you over occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent can assist Stamford, Connecticut organizations to with any facet of creating a high-performing work-at-home environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk outsourcing, security monitoring, backup/restore solutions, and centralized management.

IP Voice Integration for an At-Home Workforce
Extending the corporate PBX environment to include telecommuters is critical to supporting a productive at-home workforce. A variety of cloud-based VoIP products are used by SMBs to support teleworkers. Many larger organizations rely on Cisco's current or legacy products for IP voice solutions. Progent can help organizations of all sizes to plan or maintain a remote IP voice environment that delivers the flexibility, transparency and protection required for teleworkers. Progent's Cisco-certified CCIE Voice consultants offer advanced support to help organizations tune their existing Cisco IP voice environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (CUCM) extends enterprise telephony capabilities to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and mixed media applications deployed throughout the network. Unified Communications Manager supports other combined media services like messaging, voice/video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager expertise, see CUCM expertise.
  • CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can assist your company to maintain your current CallManager environment or migrate smoothly to Cisco's current IP telephony solutions. To find out about Progent's support services for CallManager and Cisco's other legacy IP voice platforms, refer to Cisco CallManager consulting services.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients operating beyond the corporate perimeter like at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products and for modern Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network architecture to work with these solutions and deliver on-demand deployment and debugging expertise.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing a productive work-from-home environment for your Stamford, Connecticut business, phone 1-800-993-9400 or visit Contact Progent.