Expanding your at-home workforce may have a significant impact on network infrastructure, cybersecurity, and corporate processes. Progent has 20 years of background helping businesses of all sizes to design, deploy, administer, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Reno organization to pick the right tools and adhere to leading practices in building and operating a secure virtual office ecosystem for telecommuters that promotes teamwork and delivers top value. Progent can provide support services ranging from on demand guidance for getting you over occasional IT bottlenecks to full project management or co-management to help you carry out business-critical tasks.

Progent can help Reno, Nevada organizations to with any facet of creating a high-functioning remote work environment by providing infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk outsourcing, data security, backup/restore solutions, and centralized management.

VoIP Integration for Telecommuters
Extending the business PBX system to include teleworkers is vital to maintaining a productive at-home workforce. A variety of cloud-centric IP voice products are popular with small and mid-size businesses to server telecommuters. Many enterprises rely on Cisco's current or legacy products for VoIP solutions. Progent can help businesses of all sizes to design or maintain a remote IP voice environment that provides the flexibility, convenience and security required for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to help organizations tune their existing Cisco VoIP environments to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end telephony features to devices like IP phones, media processing products, VoIP gateways, and mixed media apps used throughout the network. Unified Communications Manager manages other combined media services such as unified messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager support, see Cisco Unified Communications Manager expertise.
  • CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can assist your company to maintain your current CallManager environment or upgrade smoothly to Cisco's current IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other early VoIP products, refer to CallManager consulting.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users operating outside the corporate perimeter like telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN infrastructure to support these solutions and provide as-needed deployment and debugging services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Reno, Nevada company, call 1-800-993-9400 or visit Contact Progent.