Enlarging your telecommuter workforce may have a major impact on IT infrastructure, cybersecurity, and company workflows. Progent has 20 years of experience assisting businesses of all sizes to design, deploy, administer, optimize, and debug IT networks that support work-from-home employees. Progent can help your Portland organization to select the appropriate tools and follow leading practices in creating and operating a secure virtual office ecosystem for telecommuters that facilitates collaboration and returns maximum value. Progent can provide services that go from on demand expertise for helping you over challenging IT roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent can help Portland, Oregon organizations to succeed with any facet of creating a high-functioning work-at-home environment by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk outsourcing, endpoint security, data protection solutions, and centralized management.

IP Voice Integration for Telecommuters
Extending the business phone environment to accommodate telecommuters is vital to maintaining an effective work-at-home solution. A variety of cloud-centric VoIP products are popular with small and mid-size businesses to server teleworkers. Many enterprises rely on Cisco's modern or older platforms for VoIP management. Progent can assist organizations of any size to design or tune a remote VoIP environment that delivers the versatility, transparency and protection required for telecommuters. Progent's Cisco-certified CCIE Voice experts offer advanced support to assist organizations optimize their current Cisco IP voice environments to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise IP telephony features to devices such as IP phones, media processing products, Voice over IP gateways, and multimedia software deployed throughout the network. CUCM manages other combined media services such as messaging, video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, see Cisco Unified CM expertise.
  • CallManager is Cisco's legacy call-processing software and has been replaced by CUCM. Progent's consultants can assist you to support your existing CallManager environment or migrate smoothly to Cisco's current IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other early IP voice products, refer to Cisco CallManager consulting.
  • Cisco IP Gateways enable integration with PSTN networks and with clients operating outside the corporate perimeter such as at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network architecture to support these VoIP solutions and provide on-demand deployment and debugging services.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing a productive telecommuter solution for your Portland, Oregon organization, call 1-800-993-9400 or refer to Contact Progent.