Enlarging your telecommuter workforce can have a major impact on IT architecture, cybersecurity, and company processes. Progent has two decades of background assisting businesses of all sizes to plan, configure, administer, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Parsippany organization to pick the appropriate technologies and follow best practices in creating and operating a secure virtual office ecosystem for telecommuters that promotes collaboration and delivers top business value. Progent can provide services that go from as-needed guidance for getting you past challenging technical bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.

Progent's consultants can assist Parsippany, New Jersey organizations to with any aspect of creating a high-functioning remote work environment by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk services, security monitoring, data protection solutions, and streamlined management.

VoIP Solutions for At-Home Workers
Extending the business phone environment to accommodate remote users is vital to maintaining a productive at-home workforce. A variety of cloud-centric digital PBX platforms are used by SMBs to server telecommuters. Many larger organizations depend on Cisco's modern or legacy products for VoIP solutions. Progent can assist businesses of any size to plan or maintain a telecommuter VoIP environment that delivers the versatility, convenience and protection needed for remote users. Progent's Cisco-certified CCIE Voice experts offer advanced support to assist businesses tune their current Cisco IP voice environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise telephony capabilities to devices such as IP phones, media processing platforms, Voice over IP gateways, and mixed media applications deployed throughout the network. Unified Communications Manager supports additional mixed media services like unified messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM expertise, visit Cisco Unified Communications Manager consultants.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by CUCM. Progent can assist your company to maintain your current CallManager deployment or migrate smoothly to Cisco's modern IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other older VoIP products, visit CallManager consulting.
  • Cisco IP Gateways enable connectivity with PSTN networks and with clients operating outside the corporate firewall like at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to update your WAN architecture to work with these solutions and provide on-demand configuration and debugging services.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing an efficient telecommuter environment for your Parsippany, New Jersey organization, phone 1-800-993-9400 or visit Contact Progent.