Enlarging your remote workforce can have a significant effect on network architecture, security, and company culture. Progent has 20 years of experience helping businesses of all sizes to plan, configure, manage, optimize, and debug IT environments that support at-home workers. Progent can help your Ottawa company to select the right technologies and follow best practices in creating and operating a secure virtual office ecosystem for teleworkers that facilitates teamwork and returns top business value. Progent offers services that go from on demand expertise for getting you past challenging technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent's consultants can assist Ottawa, Ontario businesses to with any aspect of creating a high-performing work-from-home environment by providing network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, data security, data protection solutions, and centralized management.

VoIP Solutions for Teleworkers
Extending the business PBX environment to include remote users is critical to maintaining a productive at-home workforce. A broad range of cloud-centric digital PBX platforms are popular with SMBs to server teleworkers. Many enterprises rely on Cisco's current or older platforms for IP voice solutions. Progent can help organizations of any size to plan or maintain a remote IP voice environment that delivers the versatility, convenience and protection needed for remote users. Progent's Cisco-certified CCIE Voice experts can provide high-level support to help organizations tune their existing Cisco IP voice systems to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end IP telephony capabilities to devices such as VoIP phones, media processing platforms, VoIP gateways, and mixed media apps deployed throughout the network. Unified Communications Manager supports additional combined media services such as messaging, video conferencing, and team collaboration networks. For details about Progent's Unified Communications Manager expertise, refer to Cisco Unified CM consultants.
  • CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent's consultants can assist your company to maintain your existing CallManager deployment or upgrade efficiently to Cisco's current IP telephony solutions. For details about Progent's support services for CallManager and Cisco's other legacy IP voice products, visit CallManager expertise.
  • Cisco IP Gateways provide connectivity with public telephony networks and with users operating outside the corporate firewall such as telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
  • Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network architecture to support these solutions and provide on-demand configuration and debugging expertise.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient work-from-home solution for your Ottawa, Ontario organization, call 1-800-993-9400 or refer to Contact Progent.