Expanding your at-home workforce may have a significant impact on network architecture, security, and corporate processes. Progent has two decades of background helping businesses of all sizes to plan, deploy, manage, optimize, and debug IT environments that incorporate a remote workforce. Progent can assist your Monterrey company to pick the appropriate technologies and follow best practices in creating and maintaining a secure virtual office solution for teleworkers that facilitates teamwork and returns maximum value. Progent can provide services that go from as-needed guidance for getting you over challenging IT roadblocks to full project management to help you carry out mission-critical tasks.

Progent's consultants can help Monterrey, Nuevo León businesses to with any facet of building a high-functioning work-from-home ecosystem by providing infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk augmentation, endpoint security, data protection solutions, and centralized management.

VoIP Solutions for Remote Workers
Extending the corporate PBX system to include teleworkers is critical to maintaining an effective at-home workforce. A variety of cloud-based IP voice products are used by small and mid-size businesses to server remote users. Many enterprises depend on Cisco's current or legacy products for IP voice solutions. Progent can assist organizations of all sizes to plan or tune a remote VoIP service that provides the versatility, transparency and protection required for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to assist businesses optimize their existing Cisco IP voice environments to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise IP telephony capabilities to devices such as VoIP phones, media processing products, Voice over IP gateways, and multimedia apps deployed throughout the network. Unified Communications Manager manages additional mixed media services such as unified messaging, video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, visit CUCM consultants.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent can help your company to maintain your current CallManager deployment or upgrade smoothly to Cisco's current IP telephony products. For details about Progent's expertise for CallManager and Cisco's other legacy VoIP platforms, visit CallManager consulting services.
  • Cisco IP Gateways enable integration with PSTN networks and with clients working outside the corporate firewall like at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
  • Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network infrastructure to support these VoIP solutions and provide as-needed deployment and debugging expertise.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Monterrey, Nuevo León company, phone 1-800-993-9400 or visit Contact Progent.