Expanding your remote workforce may have a major impact on network infrastructure, cybersecurity, and company culture. Progent has two decades of experience helping businesses of all sizes to plan, deploy, manage, tune, and troubleshoot IT networks that support at-home workers. Progent can assist your Miami organization to select the right technologies and adhere to best practices in building and maintaining a secure virtual solution for teleworkers that promotes teamwork and delivers top business value. Progent can provide support services ranging from on demand expertise for helping you over challenging technical bottlenecks to full project management to help you carry out mission-critical initiatives.

Progent's consultants can assist Miami, Florida organizations to with any aspect of building a high-performing telecommuting environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, security and compliance, data protection solutions, and streamlined management.

IP Voice Solutions for an At-Home Workforce
Expanding the corporate phone environment to accommodate telecommuters is critical to maintaining an effective at-home workforce. A variety of cloud-centric IP voice platforms are used by small and mid-size businesses to server telecommuters. Many larger organizations depend on Cisco's modern or older products for VoIP solutions. Progent can help businesses of all sizes to design or tune a telecommuter VoIP environment that provides the flexibility, convenience and security needed for telecommuters. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to assist organizations optimize their current Cisco VoIP environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise telephony capabilities to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and multimedia software deployed across the network. CUCM manages other mixed media services such as messaging, video conferencing, and team collaboration networks. For more information about Progent's CUCM expertise, refer to Cisco Unified Communications Manager consulting services.
  • CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM. Progent's consultants can help you to support your existing CallManager deployment or migrate smoothly to Cisco's modern IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other older IP voice platforms, refer to CallManager consulting.
  • Cisco IP Gateways provide connectivity with public telephony networks and with users operating beyond the corporate perimeter such as telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network infrastructure to support these VoIP solutions and provide as-needed integration and troubleshooting services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Miami, Florida organization, phone 1-800-993-9400 or refer to Contact Progent.