Enlarging your remote workforce may have a significant impact on network architecture, security, and corporate culture. Progent has two decades of experience assisting SMBs to plan, deploy, administer, tune, and troubleshoot IT networks that support a remote workforce. Progent can assist your Mexico City organization to pick the right technologies and adhere to best practices in creating and maintaining a secure virtual ecosystem for teleworkers that promotes collaboration and returns top business value. Progent offers support services ranging from on demand guidance for getting you over challenging technical bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.

Progent can help Mexico City, México businesses to with any aspect of creating a high-performing remote work environment by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud integration, helpdesk outsourcing, endpoint security, data protection solutions, and centralized management.

IP Voice Integration for Telecommuters
Extending the corporate PBX system to include teleworkers is vital to maintaining a productive at-home workforce. A broad range of cloud-centric digital PBX products are used by SMBs to support remote users. Many larger organizations depend on Cisco's current or older platforms for VoIP management. Progent can help businesses of any size to design or tune a telecommuter VoIP service that provides the flexibility, transparency and protection required for at-home workers. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to help organizations tune their existing Cisco IP voice environments to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise telephony features to devices such as VoIP phones, media processing platforms, VoIP gateways, and mixed media applications deployed throughout the network. Unified Communications Manager supports additional mixed media services such as unified messaging, video conferencing, and customer collaboration networks. For details about Progent's CUCM support, see Cisco Unified CM consultants.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can help you to support your existing CallManager deployment or upgrade efficiently to Cisco's modern IP telephony solutions. For details about Progent's support services for Cisco CallManager and Cisco's other legacy IP voice products, refer to CallManager consulting services.
  • Cisco IP Gateways provide integration with PSTN networks and with clients operating outside the corporate perimeter such as telecommuters. Progent can provide expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
  • Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN infrastructure to support these VoIP solutions and deliver online integration and debugging expertise.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing a productive work-from-home environment for your Mexico City, México company, call 1-800-993-9400 or visit Contact Progent.