Expanding your telecommuter workforce may have a major impact on IT infrastructure, cybersecurity, and company culture. Progent has 20 years of background assisting small and mid-size businesses to plan, configure, manage, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can help your London company to select the right technologies and adhere to leading practices in creating and operating a safe virtual ecosystem for teleworkers that promotes collaboration and delivers maximum business value. Progent offers support services ranging from as-needed expertise for getting you over challenging technical roadblocks to full project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can help London, United Kingdom businesses to with any aspect of creating a high-functioning remote work ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, data security, backup/restore solutions, and streamlined management.

IP Voice Integration for an At-Home Workforce
Extending the corporate phone environment to include remote users is critical to maintaining an effective work-at-home solution. A broad range of cloud-based VoIP products are used by SMBs to support telecommuters. Many larger organizations rely on Cisco's current or legacy platforms for VoIP management. Progent can help businesses of all sizes to plan or maintain a remote VoIP service that delivers the versatility, transparency and protection needed for remote users. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to assist businesses tune their current Cisco VoIP systems to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends advanced IP telephony capabilities to devices like VoIP phones, media processing products, VoIP gateways, and multimedia software deployed across the network. CUCM supports other combined media services such as messaging, video conferencing, and team collaboration networks. For details about Progent's Cisco Unified CM or CUCM support, refer to Cisco Unified Communications Manager consultants.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent can assist you to maintain your current CallManager deployment or upgrade efficiently to Cisco's current IP telephony solutions. For details about Progent's support services for CallManager and Cisco's other legacy VoIP products, see Cisco CallManager consulting.
  • Cisco IP Gateways provide integration with PSTN networks and with clients operating beyond the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your wide area network infrastructure to support these solutions and deliver online deployment and troubleshooting services.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining a productive work-from-home environment for your London, United Kingdom company, call 1-800-993-9400 or visit Contact Progent.