Enlarging your at-home workforce can have a major effect on network infrastructure, security/compliance, and corporate processes. Progent has two decades of experience helping businesses of all sizes to plan, configure, administer, tune, and debug IT networks that incorporate work-from-home employees. Progent can help your Lexington-Fayette company to pick the appropriate technologies and adhere to best practices in creating and maintaining a secure virtual ecosystem for teleworkers that promotes teamwork and delivers top value. Progent can provide services ranging from on demand guidance for helping you over occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can help Lexington-Fayette, Kentucky organizations to succeed with any facet of creating a high-functioning telecommuting ecosystem by providing infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, data security, data protection solutions, and centralized management.

IP Voice Integration for Remote Workers
Extending the corporate PBX system to include remote users is vital to maintaining an effective work-at-home solution. A broad range of cloud-based VoIP platforms are popular with SMBs to support telecommuters. Many enterprises rely on Cisco's current or legacy platforms for IP voice solutions. Progent can help businesses of any size to plan or maintain a telecommuter IP voice environment that delivers the versatility, transparency and protection required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to help organizations optimize their current Cisco IP voice systems to support a growing at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end telephony features to devices such as VoIP phones, media processing platforms, VoIP gateways, and multimedia apps deployed across the network. CUCM manages other combined media services such as messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's CUCM support, refer to CUCM consulting services.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM. Progent's consultants can assist your company to support your current CallManager environment or migrate smoothly to Cisco's current IP telephony products. For details about Progent's support services for CallManager and Cisco's other older VoIP products, see CallManager expertise.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users operating outside the corporate firewall such as telecommuters. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network infrastructure to support these solutions and deliver on-demand integration and debugging expertise.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining a productive work-from-home solution for your Lexington-Fayette, Kentucky company, call 1-800-993-9400 or refer to Contact Progent.