Enlarging your at-home workforce can have a major impact on IT infrastructure, security, and company culture. Progent has 20 years of experience assisting small and mid-size businesses to plan, deploy, manage, optimize, and debug IT environments that support at-home workers. Progent can assist your Guarulhos company to pick the right tools and follow best practices in creating and maintaining a safe virtual office solution for teleworkers that facilitates collaboration and returns maximum value. Progent offers support services ranging from as-needed expertise for helping you past occasional IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can assist Guarulhos, São Paulo businesses to succeed with any aspect of creating a high-functioning work-from-home environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk services, cybersecurity, backup/restore solutions, and centralized management.

VoIP Integration for an At-Home Workforce
Extending the company phone system to accommodate telecommuters is critical to maintaining an effective at-home workforce. A variety of cloud-based VoIP platforms are used by SMBs to server remote users. Many larger organizations rely on Cisco's current or older products for IP voice solutions. Progent can assist organizations of any size to design or tune a remote IP voice service that provides the flexibility, convenience and protection needed for telecommuters. Progent's Cisco-certified CCIE Voice experts can provide high-level support to assist businesses tune their current Cisco IP voice systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) extends enterprise telephony features to devices like VoIP phones, media processing products, VoIP gateways, and multimedia software used throughout the network. CUCM supports other mixed media services like messaging, video conferencing, and team interaction networks. For more information about Progent's CUCM expertise, see CUCM consultants.
  • CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent can help you to maintain your current CallManager environment or migrate efficiently to Cisco's modern IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other older VoIP platforms, visit CallManager consulting.
  • Cisco IP Gateways provide integration with PSTN networks and with users operating outside the corporate perimeter such as telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network infrastructure to support these VoIP solutions and deliver online configuration and troubleshooting expertise.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining a productive work-from-home solution for your Guarulhos, São Paulo organization, phone 1-800-993-9400 or visit Contact Progent.