Enlarging your telecommuter workforce may have a significant effect on network infrastructure, security, and corporate processes. Progent has 20 years of experience helping SMBs to design, configure, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can help your Fresno company to pick the right tools and adhere to best practices in creating and maintaining a safe virtual office ecosystem for telecommuters that facilitates teamwork and delivers top value. Progent offers support services that go from as-needed guidance for helping you past occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent can help Fresno, California companies to succeed with any aspect of building a high-performing remote work environment by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, security and compliance, data protection solutions, and centralized management.

VoIP Integration for At-Home Workers
Expanding the corporate PBX system to include remote users is critical to supporting a productive at-home workforce. A broad range of cloud-based digital PBX platforms are used by SMBs to server telecommuters. Many enterprises depend on Cisco's current or legacy products for IP voice solutions. Progent can help businesses of any size to plan or maintain a remote IP voice service that provides the flexibility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist businesses tune their current Cisco IP voice systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced IP telephony features to devices like VoIP phones, media processing products, VoIP gateways, and mixed media applications deployed throughout the network. Unified Communications Manager supports additional combined media services like messaging, video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified CM consultants.
  • Cisco CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help your company to support your current CallManager environment or upgrade efficiently to Cisco's current IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other older IP voice platforms, visit CallManager consulting.
  • Cisco IP Gateways enable connectivity with PSTN networks and with clients operating outside the corporate firewall such as telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network infrastructure to work with these solutions and deliver on-demand configuration and debugging expertise.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Fresno, California company, call 1-800-993-9400 or refer to Contact Progent.