Enlarging your telecommuter workforce can have a major effect on IT infrastructure, security/compliance, and corporate workflows. Progent has two decades of background assisting SMBs to design, configure, manage, optimize, and debug IT environments that incorporate work-from-home employees. Progent can assist your Dayton company to pick the appropriate tools and follow leading practices in building and maintaining a safe virtual ecosystem for teleworkers that facilitates collaboration and returns top business value. Progent can provide services that go from as-needed expertise for helping you over occasional IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent can assist Dayton, Ohio businesses to succeed with any aspect of creating a high-performing telecommuting ecosystem by delivering infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk services, security monitoring, data protection solutions, and streamlined management.

IP Voice Solutions for At-Home Workers
Extending the corporate phone environment to include teleworkers is vital to maintaining an effective work-at-home solution. A broad range of cloud-centric IP voice platforms are popular with small and mid-size businesses to server teleworkers. Many larger organizations rely on Cisco's current or legacy products for VoIP solutions. Progent can help businesses of all sizes to plan or tune a telecommuter IP voice environment that delivers the versatility, transparency and security required for remote users. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist businesses tune their current Cisco VoIP systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced telephony features to devices like IP phones, media processing products, VoIP gateways, and mixed media applications deployed throughout the network. Unified Communications Manager manages other mixed media services such as messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, visit CUCM expertise.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can help your company to support your existing CallManager deployment or upgrade efficiently to Cisco's current IP telephony products. For details about Progent's expertise for CallManager and Cisco's other older VoIP products, visit CallManager expertise.
  • Cisco IP Gateways enable integration with public telephony networks and with users working beyond the corporate firewall like at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network infrastructure to support these solutions and deliver as-needed deployment and troubleshooting services.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining a productive work-from-home environment for your Dayton, Ohio company, call 1-800-993-9400 or go to Contact Progent.