Expanding your at-home workforce can have a significant impact on IT infrastructure, security/compliance, and corporate workflows. Progent has two decades of experience assisting small and mid-size businesses to design, configure, manage, tune, and troubleshoot IT networks that support work-from-home employees. Progent can help your Cheyenne organization to select the appropriate technologies and adhere to leading practices in creating and operating a secure virtual solution for teleworkers that facilitates teamwork and returns top business value. Progent can provide support services that go from as-needed expertise for helping you past challenging IT roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Cheyenne, Wyoming businesses to succeed with any facet of building a high-performing work-from-home environment by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, helpdesk services, endpoint security, backup/restore solutions, and streamlined management.

VoIP Solutions for Remote Workers
Extending the corporate phone system to include teleworkers is critical to supporting a productive at-home workforce. A variety of cloud-based digital PBX platforms are used by SMBs to support telecommuters. Many larger organizations rely on Cisco's current or older platforms for VoIP solutions. Progent can help businesses of any size to design or tune a remote VoIP environment that provides the versatility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to help organizations optimize their current Cisco VoIP environments to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end telephony capabilities to devices like VoIP phones, media processing platforms, VoIP gateways, and mixed media apps deployed across the network. CUCM supports additional mixed media services such as unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager support, refer to Cisco Unified CM expertise.
  • Cisco CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent can assist your company to maintain your existing CallManager deployment or migrate smoothly to Cisco's current IP telephony products. To find out about Progent's support services for CallManager and Cisco's other early VoIP products, refer to Cisco CallManager consulting.
  • Cisco IP Gateways provide integration with public telephony networks and with users working beyond the corporate perimeter such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network infrastructure to support these solutions and provide on-demand configuration and troubleshooting services.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient telecommuter solution for your Cheyenne, Wyoming business, phone 1-800-993-9400 or visit Contact Progent.