Expanding your remote workforce may have a significant effect on network infrastructure, cybersecurity, and company culture. Progent has 20 years of background helping SMBs to plan, configure, administer, tune, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Chesapeake organization to select the right technologies and adhere to leading practices in building and maintaining a secure virtual solution for telecommuters that promotes teamwork and delivers maximum business value. Progent offers support services that go from as-needed expertise for helping you over occasional IT roadblocks to comprehensive project management to help you carry out business-critical initiatives.

Progent can assist Chesapeake, Virginia organizations to succeed with any facet of creating a high-performing work-at-home environment by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, endpoint security, data protection solutions, and unified management.

VoIP Solutions for Teleworkers
Expanding the business PBX environment to accommodate teleworkers is vital to maintaining an effective work-at-home solution. A broad range of cloud-centric digital PBX products are popular with SMBs to support teleworkers. Many larger organizations depend on Cisco's current or legacy platforms for VoIP solutions. Progent can assist businesses of any size to plan or maintain a telecommuter IP voice service that delivers the flexibility, convenience and protection required for at-home workers. Progent's Cisco-certified CCIE Voice experts offer advanced support to assist businesses optimize their existing Cisco IP voice systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end telephony features to devices like IP phones, media processing platforms, VoIP gateways, and mixed media apps deployed throughout the network. Unified Communications Manager manages additional mixed media services like unified messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified Communications Manager consulting services.
  • CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent can assist your company to support your current CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other early VoIP products, refer to CallManager consulting services.
  • Cisco IP Gateways provide connectivity with public telephony networks and with clients operating beyond the corporate perimeter such as telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN infrastructure to work with these VoIP solutions and provide on-demand integration and troubleshooting expertise.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Chesapeake, Virginia company, phone 1-800-993-9400 or refer to Contact Progent.