Expanding your telecommuter workforce may have a significant effect on network architecture, security, and corporate workflows. Progent has 20 years of experience helping businesses of all sizes to plan, deploy, administer, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Centennial company to select the right tools and adhere to best practices in building and operating a safe virtual ecosystem for teleworkers that promotes teamwork and delivers top business value. Progent offers support services that go from on demand guidance for helping you past occasional IT roadblocks to full project management to help you carry out business-critical initiatives.

Progent's consultants can help Centennial, Colorado companies to with any facet of creating a high-performing remote work environment by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk services, security and compliance, data protection solutions, and unified management.

VoIP Solutions for At-Home Workers
Extending the business phone system to accommodate teleworkers is vital to maintaining a productive work-at-home solution. A variety of cloud-centric IP voice products are used by SMBs to server remote users. Many larger organizations rely on Cisco's modern or legacy platforms for IP voice management. Progent can assist organizations of any size to design or maintain a remote IP voice service that provides the flexibility, transparency and security needed for at-home workers. Progent's Cisco-certified CCIE Voice experts offer advanced support to assist businesses optimize their existing Cisco IP voice systems to handle a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced IP telephony capabilities to devices like IP phones, media processing products, VoIP gateways, and mixed media software deployed throughout the network. Unified Communications Manager supports additional combined media services such as messaging, video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, visit CUCM expertise.
  • Cisco CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can assist you to support your existing CallManager deployment or upgrade smoothly to Cisco's modern IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other early IP voice products, see CallManager expertise.
  • Cisco IP Gateways provide integration with public telephony networks and with users operating beyond the corporate perimeter such as telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network architecture to support these VoIP solutions and provide as-needed integration and debugging expertise.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home environment for your Centennial, Colorado organization, call 1-800-993-9400 or go to Contact Progent.