Enlarging your at-home workforce may have a major effect on network architecture, cybersecurity, and corporate workflows. Progent has 20 years of experience helping businesses of all sizes to design, configure, manage, optimize, and debug IT networks that support at-home workers. Progent can help your Cabo Frio company to select the appropriate technologies and adhere to leading practices in creating and operating a safe virtual solution for telecommuters that facilitates teamwork and delivers maximum business value. Progent offers services that go from as-needed guidance for helping you over challenging IT bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent can assist Cabo Frio, Rio de Janeiro companies to with any facet of building a high-functioning work-at-home ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk outsourcing, endpoint security, backup/restore solutions, and streamlined management.

VoIP Integration for Telecommuters
Expanding the business phone system to include teleworkers is critical to supporting an effective at-home workforce. A variety of cloud-centric digital PBX platforms are popular with small and mid-size businesses to support telecommuters. Many larger organizations depend on Cisco's modern or older platforms for VoIP management. Progent can assist organizations of all sizes to design or maintain a telecommuter IP voice service that provides the versatility, transparency and protection required for at-home workers. Progent's Cisco-certified CCIE Voice consultants offer high-level support to help businesses tune their existing Cisco IP voice systems to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends high-end IP telephony features to devices like IP phones, media processing platforms, Voice over IP gateways, and multimedia software deployed across the network. CUCM supports other mixed media services like unified messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager support, refer to CUCM consulting services.
  • CallManager is Cisco's earlier call-processing agent and has been replaced by CUCM. Progent can assist you to maintain your existing CallManager deployment or migrate efficiently to Cisco's modern IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other older VoIP products, refer to Cisco CallManager consulting services.
  • Cisco IP Gateways enable connectivity with PSTN networks and with clients working beyond the corporate perimeter such as telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network infrastructure to support these VoIP solutions and provide on-demand configuration and troubleshooting expertise.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient work-from-home solution for your Cabo Frio, Rio de Janeiro business, phone 1-800-993-9400 or visit Contact Progent.