Enlarging your at-home workforce may have a significant impact on network infrastructure, security/compliance, and company processes. Progent has 20 years of experience assisting businesses of all sizes to plan, configure, manage, optimize, and debug IT networks that incorporate a remote workforce. Progent can help your Brasília company to select the right technologies and adhere to best practices in building and operating a safe virtual office ecosystem for telecommuters that promotes teamwork and delivers top value. Progent offers support services that go from on demand expertise for helping you over occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can help Brasília, Federal District companies to with any facet of creating a high-performing work-from-home environment by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, data security, data protection solutions, and streamlined management.

IP Voice Integration for an At-Home Workforce
Extending the business PBX environment to accommodate telecommuters is critical to maintaining a productive work-at-home solution. A broad range of cloud-based VoIP platforms are used by SMBs to support remote users. Many larger organizations depend on Cisco's current or legacy platforms for VoIP management. Progent can help organizations of any size to design or tune a telecommuter VoIP environment that provides the flexibility, convenience and security needed for at-home workers. Progent's Cisco-certified CCIE Voice experts offer advanced support to assist businesses tune their current Cisco VoIP systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end telephony capabilities to devices such as IP phones, media processing products, VoIP gateways, and multimedia software used throughout the network. Unified Communications Manager manages other mixed media services such as unified messaging, voice/video conferencing, and team collaboration networks. For details about Progent's CUCM support, refer to Cisco Unified CM expertise.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can help your company to support your existing CallManager deployment or upgrade efficiently to Cisco's modern IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other older VoIP platforms, visit Cisco CallManager consulting services.
  • Cisco IP Gateways provide integration with public telephony networks and with users working beyond the corporate perimeter such as at-home workers. Progent can provide expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
  • Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network architecture to support these solutions and provide online deployment and troubleshooting expertise.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining an efficient telecommuter environment for your Brasília, Federal District organization, call 1-800-993-9400 or go to Contact Progent.