Enlarging your remote workforce can have a major effect on network architecture, cybersecurity, and company processes. Progent has two decades of background helping small and mid-size businesses to design, deploy, administer, tune, and debug IT networks that support a remote workforce. Progent can assist your Boise company to select the right tools and follow leading practices in building and maintaining a safe virtual office ecosystem for teleworkers that promotes collaboration and returns top value. Progent offers services that go from as-needed guidance for getting you over occasional technical bottlenecks to full project management to help you carry out business-critical tasks.

Progent's consultants can assist Boise, Idaho businesses to with any facet of creating a high-functioning work-from-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, helpdesk augmentation, cybersecurity, backup/restore solutions, and unified management.

IP Voice Solutions for an At-Home Workforce
Extending the business PBX system to include teleworkers is vital to supporting an effective work-at-home solution. A broad range of cloud-centric VoIP products are used by SMBs to server teleworkers. Many enterprises depend on Cisco's current or legacy products for IP voice solutions. Progent can help businesses of any size to design or maintain a remote IP voice environment that provides the versatility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to help organizations optimize their existing Cisco VoIP environments to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end telephony capabilities to devices like VoIP phones, media processing platforms, Voice over IP gateways, and multimedia apps deployed throughout the network. Unified Communications Manager supports additional combined media services like unified messaging, video conferencing, and team collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, visit CUCM consulting services.
  • CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help you to maintain your existing CallManager environment or migrate smoothly to Cisco's current IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice products, see Cisco CallManager consulting.
  • Cisco IP Gateways enable integration with PSTN networks and with users operating beyond the corporate perimeter such as telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your wide area network infrastructure to support these solutions and provide online integration and debugging expertise.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing a productive telecommuter environment for your Boise, Idaho business, call 1-800-993-9400 or go to Contact Progent.