Expanding your remote workforce can have a major effect on network architecture, security/compliance, and corporate processes. Progent has two decades of experience helping SMBs to plan, deploy, administer, tune, and debug IT networks that support at-home workers. Progent can assist your Aurora organization to pick the right tools and adhere to leading practices in creating and maintaining a safe virtual office ecosystem for teleworkers that facilitates teamwork and returns maximum business value. Progent can provide support services ranging from as-needed expertise for getting you past occasional technical roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent can assist Aurora, Colorado companies to with any facet of building a high-functioning work-from-home environment by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk services, security monitoring, data protection solutions, and streamlined management.

IP Voice Solutions for Teleworkers
Extending the business phone system to include teleworkers is vital to supporting a productive work-at-home solution. A variety of cloud-based IP voice platforms are popular with small and mid-size businesses to server teleworkers. Many enterprises rely on Cisco's current or legacy platforms for IP voice management. Progent can assist organizations of any size to plan or maintain a telecommuter VoIP environment that delivers the versatility, transparency and security required for remote users. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to assist businesses optimize their existing Cisco IP voice environments to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony features to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and multimedia applications deployed across the network. Unified Communications Manager manages additional combined media services such as unified messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager expertise, see CUCM consultants.
  • Cisco CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can assist your company to maintain your existing CallManager environment or upgrade efficiently to Cisco's current IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP platforms, see Cisco CallManager expertise.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users working outside the corporate perimeter like at-home workers. Progent can provide expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your wide area network infrastructure to support these solutions and deliver on-demand integration and troubleshooting expertise.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive work-from-home environment for your Aurora, Colorado business, call 1-800-993-9400 or visit Contact Progent.