Expanding your at-home workforce can have a significant impact on IT infrastructure, security, and company culture. Progent has 20 years of background assisting businesses of all sizes to design, configure, manage, tune, and troubleshoot IT environments that support a remote workforce. Progent can assist your Appleton company to pick the right technologies and adhere to best practices in building and maintaining a secure virtual ecosystem for teleworkers that promotes teamwork and delivers top business value. Progent offers services ranging from as-needed expertise for helping you past occasional IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent's consultants can assist Appleton, Wisconsin businesses to succeed with any facet of creating a high-performing remote work environment by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud integration, Call Desk services, endpoint security, backup/restore solutions, and centralized management.

IP Voice Integration for Remote Workers
Expanding the company PBX environment to accommodate telecommuters is critical to supporting a productive work-at-home solution. A variety of cloud-centric IP voice platforms are used by small and mid-size businesses to support teleworkers. Many enterprises depend on Cisco's modern or legacy platforms for VoIP management. Progent can assist organizations of any size to design or tune a remote VoIP service that delivers the flexibility, transparency and security needed for remote users. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to help organizations optimize their current Cisco VoIP systems to support an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end telephony features to devices such as IP phones, media processing products, VoIP gateways, and multimedia applications used across the network. Unified Communications Manager manages other mixed media services like unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's CUCM expertise, visit Cisco Unified CM expertise.
  • CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent's consultants can assist you to support your current CallManager environment or upgrade smoothly to Cisco's current IP telephony solutions. For details about Progent's support services for CallManager and Cisco's other older VoIP products, visit CallManager consulting services.
  • Cisco IP Gateways provide integration with public telephony networks and with users working beyond the corporate firewall such as at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your wide area network infrastructure to support these solutions and deliver as-needed configuration and troubleshooting expertise.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing a productive telecommuter solution for your Appleton, Wisconsin organization, phone 1-800-993-9400 or refer to Contact Progent.