Enlarging your telecommuter workforce can have a significant effect on network infrastructure, security, and corporate workflows. Progent has 20 years of background helping SMBs to design, configure, administer, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Anaheim organization to pick the right tools and follow leading practices in building and maintaining a safe virtual office ecosystem for teleworkers that facilitates collaboration and delivers top value. Progent offers support services ranging from on demand expertise for helping you over challenging IT bottlenecks to comprehensive project management to help you carry out business-critical initiatives.

Progent can help Anaheim, California companies to succeed with any facet of creating a high-functioning work-at-home ecosystem by delivering infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk services, security and compliance, data protection solutions, and streamlined management.

IP Voice Integration for Telecommuters
Extending the company PBX system to include teleworkers is critical to maintaining a productive at-home workforce. A variety of cloud-based digital PBX platforms are used by SMBs to server teleworkers. Many larger organizations rely on Cisco's current or legacy platforms for IP voice solutions. Progent can assist organizations of any size to design or maintain a telecommuter IP voice service that provides the versatility, convenience and protection needed for at-home workers. Progent's Cisco-certified CCIE Voice consultants offer advanced support to assist businesses optimize their current Cisco VoIP systems to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end IP telephony capabilities to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and multimedia applications deployed throughout the network. Unified Communications Manager manages additional combined media services like unified messaging, video conferencing, and customer interaction networks. For details about Progent's Unified Communications Manager support, visit Cisco Unified Communications Manager expertise.
  • CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent can help you to support your existing CallManager deployment or migrate smoothly to Cisco's modern IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other early VoIP platforms, see Cisco CallManager expertise.
  • Cisco IP Gateways enable integration with public telephony networks and with users operating beyond the corporate firewall like telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
  • Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your WAN infrastructure to support these solutions and provide on-demand configuration and troubleshooting services.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining a productive work-from-home environment for your Anaheim, California business, call 1-800-993-9400 or refer to Contact Progent.