Expanding your telecommuter workforce can have a major effect on IT architecture, security, and company processes. Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, administer, optimize, and debug IT networks that support a remote workforce. Progent can assist your Allen company to select the right technologies and adhere to best practices in building and operating a safe virtual solution for telecommuters that promotes collaboration and delivers maximum value. Progent offers support services that go from on demand guidance for helping you over challenging technical roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent can help Allen, Texas companies to succeed with any aspect of building a high-performing telecommuting environment by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk services, endpoint security, backup/restore solutions, and streamlined management.

VoIP Solutions for an At-Home Workforce
Expanding the business phone environment to accommodate remote users is critical to maintaining an effective at-home workforce. A broad range of cloud-based IP voice products are popular with SMBs to server teleworkers. Many enterprises depend on Cisco's modern or older products for VoIP solutions. Progent can help organizations of all sizes to plan or tune a telecommuter VoIP environment that delivers the versatility, transparency and security needed for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to help businesses optimize their existing Cisco VoIP systems to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise IP telephony capabilities to devices like VoIP phones, media processing platforms, Voice over IP gateways, and multimedia software deployed across the network. Unified Communications Manager manages additional mixed media services like unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's CUCM expertise, visit Cisco Unified CM consultants.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help your company to support your current CallManager deployment or migrate efficiently to Cisco's current IP telephony products. To find out about Progent's support services for Cisco CallManager and Cisco's other legacy VoIP products, visit CallManager expertise.
  • Cisco IP Gateways provide connectivity with public telephony networks and with users operating outside the corporate perimeter like telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN architecture to support these VoIP solutions and provide online configuration and debugging services.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining an efficient telecommuter environment for your Allen, Texas business, call 1-800-993-9400 or refer to Contact Progent.