Enlarging your at-home workforce may have a major effect on IT architecture, security/compliance, and company processes. Progent has 20 years of background helping businesses of all sizes to plan, deploy, administer, optimize, and debug IT environments that incorporate work-from-home employees. Progent can help your Adelaide company to pick the right tools and follow best practices in creating and operating a secure virtual ecosystem for teleworkers that promotes collaboration and delivers maximum value. Progent offers services that go from on demand guidance for helping you past challenging technical roadblocks to full project management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Adelaide, South Australia companies to succeed with any aspect of creating a high-performing work-from-home environment by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk augmentation, cybersecurity, backup/restore solutions, and unified management.

IP Voice Integration for At-Home Workers
Extending the business phone environment to include telecommuters is critical to maintaining an effective at-home workforce. A variety of cloud-based digital PBX platforms are popular with small and mid-size businesses to server teleworkers. Many enterprises depend on Cisco's modern or legacy platforms for IP voice management. Progent can assist organizations of all sizes to plan or maintain a remote VoIP service that provides the flexibility, transparency and protection needed for remote users. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to help organizations optimize their current Cisco IP voice systems to handle a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers enterprise IP telephony features to devices such as IP phones, media processing products, VoIP gateways, and mixed media applications used across the network. Unified Communications Manager manages other combined media services like unified messaging, video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager support, visit Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM. Progent's consultants can help you to support your current CallManager environment or migrate smoothly to Cisco's modern IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other early IP voice platforms, see CallManager consulting.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users operating outside the corporate perimeter such as at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network infrastructure to work with these solutions and deliver as-needed configuration and debugging services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing a productive telecommuter environment for your Adelaide, South Australia company, phone 1-800-993-9400 or refer to Contact Progent.