Expanding your at-home workforce may have a significant effect on network architecture, security, and company culture. Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, administer, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can help your Vitória company to select the appropriate tools and follow best practices in creating and maintaining a secure virtual ecosystem for telecommuters that facilitates teamwork and returns top value. Progent can provide support services ranging from on demand guidance for getting you past occasional technical roadblocks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can help Vitória, Espírito Santo businesses to succeed with any facet of building a high-performing work-at-home environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk services, data security, backup/restore solutions, and streamlined management.

Infrastructure for Teleworkers
Integrating the network infrastructure required for an at-home workforce can be particularly challenging if you have to manage a mix of personal hardware like PCs and laptops, Internet routers, and wireless APs from various manufacturers and with a mix of OS software and firmware releases. Progent's background delivering online support for both legacy as well as modern technologies in virtual office venues enables you to make efficient use of your existing network infrastructure and provides you with fast access to top-tire consultants for making essential upgrades. Services offered by Progent to assist your company to create a high-functioning telecommuting ecosystem include:

  • Virtual Private Network (VPN) technology makes it possible to establish a safe connection for authenticated at-home employees to use IT assets located at your company datacenter or in a public cloud. Progent can help you to configure and manage VPN access between your at-home workforce and your various IT resources by providing online VPN configuration support. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can help your telecommuters to set up Cisco's popular AnyConnect client software for secure VPN connections for a wide selection of devices including Microsoft Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms enable a teleworker to see and interact with a data center computer's desktop. This gives network managers significant control over the digital environment of at-home employees and ensures them a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect home networks to the Internet and support VPN connections, home wireless connectivity, and firewall services. Progent can provide top-tier online support for integrating routers from a range of vendors. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, typically shared by families and guests, are commonly used by at-home employees to access their router for work. This can create performance as well as cybersecurity issues. Progent can help you to resolve these problems by delivering expertise that include Cisco Aironet integration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti Unifi WiFi AP setup assistance.
  • Internet connectivity solutions impact the performance and reliability of connections between at-home workers and the company network. Vital processes may demand backup Internet access in case the normal connection fails. Progent offers guidance for selecting service providers, picking sensible bandwidth and data volume packages, and setting up high-availability Internet access. Refer to Internet connectivity integration services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient telecommuter environment for your Vitória, Espírito Santo organization, call 1-800-993-9400 or visit Contact Progent.