Mobile Consulting

Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless smartphones were at one time among the most successful products for achieving mobile access to messaging, calendars, web-based programs, and other critical business information. Progent can provide Vitória, Espírito Santo businesses the services of BlackBerry-premier professionals who can assist businesses to maintain their BlackBerry environments or transition efficiently to a current mobile platform.

As the sophistication of small company IT technology has increased, and as the demand for world-class security, dependability, and recoverability has become the norm for businesses regardless of size, effective deployment and maintenance of BlackBerry solutions has become increasingly difficult. To deal with areas like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging systems and shared databases, small businesses often turn to external support firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier engineers who can assist small organizations to design, manage, and troubleshoot BlackBerry-based solutions economically and effectively, dispensing with the requirement for an internal BlackBerry technology expert and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient remote support model, provides small companies an economical alternative for integrating RIM BlackBerry products productively into their IT network.

Progent's experts can assist your company with SQL Server 2019 integration support, SQL Server 2016 migration consulting, and Microsoft Exchange Server setup so that your database and email infrastructure function efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft software, set up streamlined administration tools to enable you to track and control BlackBerry devices throughout your company, define security policies that make sense for your company, develop custom wireless applications, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be recovered rapidly and thoroughly.

Vitoria Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Vitoria metro area.

Integration Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies management and maintenance of RIM BlackBerry devices, offering a single platform for controlling critical tasks like smartphone installation, updates, and deactivation and providing a solid foundation for security and high availability. BlackBerry BES Server delivers transparent integration between Microsoft Exchange, Groupwise, or Domino messaging servers and BlackBerry handsets and allows wireless synchronization.

BES Server provides a wealth of data protection options beginning with automatic encryption of messages sent between a BlackBerry device and BES Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also allows excellent flexibility in adjusting degrees of security to match the specific needs of your company's environment. Progent's BlackBerry authorized engineers can assist your company to choose powerful security features and enable them remotely. Examples of these wirelessly configurable security settings include:

• Lock down a BlackBerry device
• Wipe information from a misplaced or stolen smartphone
• Disable Bluetooth functionality
• Enable internal defenses against malware

BES Server also provides versatility in selecting mechanisms to prevent BlackBerry users from loading or running unsecure or unauthorized applications. Progent can assist you to choose protective techniques such as:

• Specify precisely what programs are allowed on the device
• Block third-party software from using non-volatile memory on the BlackBerry smartphone
• Select what resources external programs can use on the device
• Limit the types of connections third-party programs running on the device can establish
• Prevent all third-party software from being installed or executed on the device

Progent's Remote BlackBerry-premier Support is Fast and Economical
For companies in Vitória, Espírito Santo who require fast and affordable help from a certified BlackBerry support professional, Progent provides efficient online assistance from a seasoned support staff who have provided network solutions to organizations in every state in the United States. (See Progent's customer testimonials.)

Remote consulting services avoids travel expense and lets engineers resolve problems quickly, allowing you to minimize lost productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in all BlackBerry solutions and offer professional support in fields such as resolving synchronization issues, deploying BlackBerry BES Server, and creating a protected, fault-tolerant system architecture for RIM BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry experts include:

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system based on Exchange Server. Progent's BlackBerry-certified engineer offers support skills in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to install and delete BlackBerry smartphone users on Exchange Server and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange Server data flow, create, edit, and assign WLAN and VPN configurations, set up SNMP traps, and generate management reports to summarize SNMP data.

Progent's BlackBerry consultant can support your BlackBerry solution in a variety of environments that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to design, install, test, troubleshoot, and produce documentation for a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and technology needs assessment, solution design, deployment strategy and execution, performance tuning, design of a high-availability architecture, data backup and disaster recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational objectives and to create a wireless system that fits within your IT budget and supports your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry BES Server, assist you to decide which administration model and hardware products meet your requirements, and evaluate your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions concerning alternatives for software editions, processors and mass storage, network design, and application configuration.

To maximize network protection, Progent's BlackBerry consultant can help your company to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security engineers to perform network-wide security assessment and compliance testing and suggest improvements to support your BlackBerry environment.

Call or Email Progent to Get Support from a BlackBerry-Certified Professional
To contact Progent about consulting expertise for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.