Expanding your telecommuter workforce may have a significant impact on IT infrastructure, security, and corporate processes. Progent has 20 years of experience assisting SMBs to plan, deploy, manage, optimize, and debug IT networks that support a remote workforce. Progent can assist your Virginia Beach company to pick the right tools and follow best practices in building and operating a secure virtual ecosystem for teleworkers that promotes teamwork and returns top value. Progent offers services that go from as-needed expertise for helping you past challenging IT roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent can help Virginia Beach, Virginia organizations to succeed with any aspect of building a high-performing remote work environment by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, data security, backup/restore solutions, and streamlined management.

Infrastructure for a Remote Workforce
Integrating the network infrastructure required for a remote workforce can be especially complex if you have to accommodate a combination of personal hardware such as desktop computers and laptops, routers, and Wi-Fi APs from an assortment of vendors and with a mix of OS software and firmware levels. Progent's background providing online support for both legacy and modern IT products in remote office venues enables you to make cost-effective use of your existing network infrastructure and provides you with fast access to expertise for making essential upgrades. Support services offered by Progent to assist your company to create a high-functioning work-at-home ecosystem include:

  • VPN technology makes it possible to establish a safe connection for authorized remote workers to access IT resources located at your company data center or in the cloud. Progent can assist your company to configure and manage VPN connections between your at-home workforce and your key network resources by providing remote VPN configuration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can help your telecommuters to set up Cisco's AnyConnect software for secure VPN connections for a wide selection of endpoint devices such as Microsoft Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products enable an at-home worker to view and interact with a data center computer's desktop. This technology provides IT managers more control over the computing environment of at-home employees and ensures remote users a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach home computer networks to the Internet and support VPN connections, home wireless connectivity, and firewall services. Progent can provide expert online consulting for setting up home routers from all major manufacturers. See router integration services from Cisco-certified consultants.
  • Home Wireless networks, often supporting an entire household and guests, are commonly used by telecommuters to access their Internet router for work. This can create throughput and cybersecurity issues. Progent can help you to mitigate these issues by delivering expertise that include Aironet configuration expertise, Cisco Meraki WiFi installation consulting, and Ubiquiti Unifi WiFi access point integration help.
  • Internet connectivity solutions affect the performance and reliability of connections between at-home workers and the company data center. Vital processes might require redundant Internet access in case the primary connection fails. Progent can provide guidance for identifying service providers, selecting appropriate service bundles, and configuring high-availability Internet access. Refer to Internet access integration services.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing an efficient telecommuter environment for your Virginia Beach, Virginia business, phone 1-800-993-9400 or visit Contact Progent.