Enlarging your at-home workforce can have a significant impact on network architecture, security, and corporate culture. Progent has 20 years of background assisting SMBs to design, configure, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can assist your Tacoma company to select the appropriate tools and adhere to leading practices in building and maintaining a secure virtual ecosystem for telecommuters that facilitates collaboration and returns top business value. Progent offers services ranging from on demand expertise for getting you past challenging technical roadblocks to full project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can help Tacoma, Washington businesses to succeed with any facet of creating a high-performing work-at-home environment by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, security and compliance, data protection solutions, and unified management.

Video Conferencing for an At-Home Workforce
A wide selection of voice/video conferencing platforms from major technology companies support virtual meetings, video and voice conferencing, chat, and screen/content sharing for both local users and at-home workers. Many organizations use a mix of conferencing products to meet the needs of their different partners and customers. Progent's communications experts can help you to manage your current conferencing ecosystem and enhance the productivity of your remote employees.

  • Skype for Business is Microsoft's leading unified communications platform that enables real-time presence, IM, audio and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can assist you to configure and manage Skype for Business client software to accommodate your remote workforce. For details about Progent's consulting services for Skype for Business, refer to Skype for Business consulting services.
  • FaceTime is Apple's multiuser video calling platform for iOS and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow as many as 32 concurrent users for video calls. For details about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most computing devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for future reference. To learn more about Progent's consulting expertise for Cisco Webex as well as for additional IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and information with features such as video calling, persistent chat, plus data sharing. To learn more about Progent's consulting expertise for Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these conferencing platforms and help you to optimize your WAN infrastructure to host them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your Tacoma, Washington company, phone 1-800-993-9400 or visit Contact Progent.

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