Enlarging your at-home workforce may have a significant impact on IT architecture, security, and company culture. Progent has 20 years of experience helping small and mid-size businesses to plan, configure, administer, tune, and debug IT networks that incorporate a remote workforce. Progent can help your Pleasanton organization to select the appropriate tools and follow leading practices in building and operating a secure virtual office solution for telecommuters that facilitates collaboration and returns maximum value. Progent offers services that go from on demand guidance for getting you past challenging IT roadblocks to full project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can help Pleasanton, California companies to succeed with any aspect of building a high-performing remote work ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, security monitoring, data protection solutions, and unified management.

Video Conferencing for Teleworkers
A broad range of voice/video conferencing products from major technology companies enable online meetings, video and voice conferencing, chat, and screen/content sharing for both local workers and teleworkers. Many organizations use a mix of products to accommodate their different partners and clients. Progent can assist you to maintain your existing conferencing ecosystem and optimize the productivity of your remote workforce.

  • Skype for Business is Microsoft's leading unified communications platform that supports presence, IM, voice and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can help you to set up and manage Skype for Business clients to support your remote workforce. For details about Progent's support expertise for Skype for Business, see Skype for Business consulting experts.
  • FaceTime is Apple's group video phone platform for compatible iOS and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime allow up to 32 simultaneous users for video calls. For details about Progent's consulting expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most computing devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, session capture, plus editing and playback for future reference. For details about Progent's consulting expertise for Cisco Webex and for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and content with capabilities such as video conferencing, persistent chat, plus data sharing. For details about Progent's consulting services for Microsoft Teams and for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these conferencing platforms and help you to optimize your network architecture to run them.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive telecommuter environment for your Pleasanton, California business, phone 1-800-993-9400 or go to Contact Progent.

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