Enlarging your remote workforce can have a significant impact on network architecture, cybersecurity, and corporate workflows. Progent has two decades of background assisting SMBs to design, configure, administer, tune, and troubleshoot IT networks that support at-home workers. Progent can help your Pasadena organization to pick the right tools and adhere to best practices in creating and operating a secure virtual office ecosystem for teleworkers that facilitates teamwork and returns maximum business value. Progent offers services that go from on demand guidance for helping you past challenging technical bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent can help Pasadena, California companies to with any facet of creating a high-functioning work-at-home ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, security and compliance, data protection solutions, and streamlined management.

Video Conferencing for Remote Workers
A broad selection of voice/video conferencing products from leading vendors support virtual discussions, video and voice conferencing, chat sessions, and content sharing for both local workers and teleworkers. Many organizations use multiple conferencing products to meet the needs of their different partners and clients. Progent can help you to manage your current voice/video conferencing ecosystem and optimize the experience of your at-home employees.

  • Skype for Business is Microsoft's leading communications product that enables real-time presence, IM, voice and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can help your company to deploy and manage Skype for Business client software to accommodate your remote workforce. To learn more about Progent's support expertise for Skype for Business, visit Skype for Business consulting services.
  • FaceTime is Apple's multiuser video phone app for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current versions of FaceTime support as many as 32 concurrent users for voice/video calls. For details about Progent's support expertise for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint, session recording, plus editing and playback for future reference and training. For details about Progent's support services for Cisco Webex and for other video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and content with features such as voice/video conferencing, threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Teams as well as for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these conferencing platforms and assist you to optimize your network infrastructure to run them.

Contact Progent for Telecommuter Support Services
To contact Progent about building and managing an efficient work-from-home environment for your Pasadena, California business, call 1-800-993-9400 or refer to Contact Progent.

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