Enlarging your remote workforce may have a major impact on network architecture, cybersecurity, and company culture. Progent has two decades of background helping small and mid-size businesses to plan, configure, administer, optimize, and troubleshoot IT networks that support at-home workers. Progent can help your Montreal company to pick the appropriate technologies and follow leading practices in building and operating a secure virtual office solution for teleworkers that facilitates teamwork and returns maximum business value. Progent offers services that go from as-needed guidance for getting you past occasional technical roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent can help Montreal, Quebec businesses to with any facet of building a high-functioning telecommuting environment by providing network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, cybersecurity, data protection solutions, and centralized management.

Voice/Video Conferencing for Teleworkers
A broad range of voice/video conferencing platforms from major technology companies enable virtual discussions, video and voice conferencing, chat sessions, and screen/content sharing for both onsite workers and teleworkers. Many companies use a mix of products to accommodate their various partners and clients. Progent's communications experts can help you to maintain your existing voice/video conferencing environment and optimize the engagement of your at-home employees.

  • Skype for Business is Microsoft's popular communications platform that supports presence, instant messaging, voice and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can assist you to configure and maintain Skype for Business client software to support your at-home employees. To learn more about Progent's support expertise for Skype for Business, see Skype for Business integration services.
  • FaceTime is Apple's group video calling app for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow up to 32 concurrent users for voice/video sessions. For details about Progent's support expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for training. To learn more about Progent's support expertise for Cisco Webex and for other video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and information with capabilities such as IP voice and video conferencing, persistent chat, plus data sharing. For details about Progent's consulting expertise for Teams as well as for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these conferencing platforms and help you to optimize your network architecture to run them.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing a productive work-from-home solution for your Montreal, Quebec organization, call 1-800-993-9400 or refer to Contact Progent.

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