Enlarging your telecommuter workforce can have a major impact on IT infrastructure, cybersecurity, and company processes. Progent has 20 years of background assisting small and mid-size businesses to plan, configure, manage, tune, and debug IT networks that support a remote workforce. Progent can assist your Allen company to pick the appropriate technologies and follow best practices in building and operating a safe virtual ecosystem for telecommuters that promotes teamwork and returns maximum value. Progent offers support services ranging from as-needed guidance for getting you over challenging technical bottlenecks to full project management or co-management to help you carry out business-critical initiatives.

Progent can assist Allen, Texas businesses to with any aspect of creating a high-functioning remote work environment by providing network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk services, cybersecurity, data protection solutions, and streamlined management.

Voice/Video Conferencing for Remote Workers
A wide range of video conferencing platforms from leading vendors enable virtual discussions, video and voice conferencing, chat sessions, and screen sharing for both onsite users and teleworkers. Many organizations utilize a mix of products to meet the needs of their various partners and clients. Progent's communications experts can assist you to manage your current conferencing ecosystem and enhance the engagement of your at-home workforce.

  • Skype for Business is Microsoft's popular communications product that enables real-time presence, IM, voice and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can assist your company to configure and manage Skype for Business client software to support your remote workforce. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video calling platform for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 simultaneous users for video sessions. For details about Progent's support services for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference. To learn more about Progent's consulting expertise for Cisco Webex as well as for other video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with capabilities such as IP voice and video conferencing, threaded chat, plus file sharing. To learn more about Progent's consulting expertise for Microsoft Teams as well as for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these conferencing platforms and assist you to tune your WAN architecture to run them.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining a productive work-from-home solution for your Allen, Texas company, call 1-800-993-9400 or visit Contact Progent.


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