For office networks located throughout the state of Vermont, Progent's Microsoft qualified technical experts can provide remote phone support and remote troubleshooting to resolve your network systems issues quickly and cost effectively. Progent has acquired enterprise-class skills, software utilities, and support knowledge bases to identify and resolve computer network problems without the expense and delays normally associated with onsite technical service dispatches. In case your Vermont organization is located outside of the larger urban areas such as Burlington, Rutland, or Montpelier, your nearby computer network support options may be limited in technical capability, or not available during urgent situations. This can result in a network environment that is unpredictable or causing productivity loss due to technical problems going unresolved for too long. Progent's group of expert network engineers average more than twelve years of real-world industry experience, in the trenches of network support, performing a wide range of technical projects for a diverse range of customers. This means you get not only the technical know how needed for the job, but a consultant with demonstrated methods for applying that expertise to deliver efficient network solutions.

Teleworkers Support
Progent has two decades of background assisting small and medium-size companies to plan, install, optimize, administer, and debug IT networks that support an at-home workforce. To find out about Progent's expertise for remote workers, see at-home employees solutions.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor WiFi 6/6E APs, security gateways, and managed switches. UniFi devices installed throughout multiple sites with thousands of access points can be remotely provisioned and managed with free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent can provide the skills of veteran Wi-Fi professionals who can help you to determine the benefits of Ubiquiti?s UniFi technology for your environment and assist you to plan, deploy, administer, and maintain your UniFi ecosystem. For details, see Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration services.

Configuration Manager 2016 Hybrid Cloud Integration
Configuration Manager 2016 automates application and device provisioning and updating, centralizes security and compliance settings control, keeps track of network assets, protects against corporate data leakage, provides health reporting, allows secure end-user self service, and delivers a single control mechanism for administering mixed-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud specialists can assist businesses of any size with any facet of planning, implementing, operating and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid environments.

Remote Monitoring and Management (RMM) Outsourcing Packages
Progent's ProSight Managed IT Service Packages make it practical for small and mid-size companies to utilize Remote Monitoring and Management (RMM) solutions to achieve advanced network resilience. Progent takes care of the daily monitoring and maintenance for you, so your system expands readily without becoming an obstacle. For an affordable and predictable monthly price, Progent's full-service IT group can be your complete technology safety net. Basic packages include RMM, security, monthly patching, and documentation. As your needs grow, you can add low-cost subscriptions to advanced options like as SaaS M365/Google Workspace backup, Multi-Factor Authentication, or WiFi management.

Consulting Support for Barracuda's CloudGen Firewalls
Barracuda's economical CloudGen Firewall devices offer web filtering, remote connectivity, SSL VPN, secure SD-WAN, and Zero-Trust support along with centrally managed and monitored services across your entire enterprise including on-premises, public cloud, and hybrid deployment models. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform (GCP). Progent can deliver the depth of skill to be your go-to resource for network guidance, administration, education, and cybersecurity expertise. To learn more about Progent's consulting and support services for Barracuda firewalls, refer to Barracuda CloudGen firewall configuration expertise.

Progent's Online Consulting, Development and Training Support for Office Excel and Microsoft 365 Excel
Progent's certified Microsoft 365 Excel application consultants can assist your company to create advanced Excel-powered programs or provide 1-on-1 training in the powerful capabilities of Microsoft Excel desktop and Microsoft 365 Excel. Progent's consultants can also assist your business to build and manage a secure, robust network and communications infrastructure to host your Microsoft Excel applications. Progent's SharePoint Server experts can show you ways use Excel Services to extend the power of Office Excel by incorporating dynamic spreadsheets into business intelligence portals, dashboards, and scorecards. Progent's Microsoft Dynamics 365 professionals can demonstrate how to exchange data between Excel and other platforms by delivering services like Dynamics GP/Great Plains customization and Microsoft Dynamics 365 Business Central business management software support.

NetApp MetroCluster High-Availability and Disaster Recovery Software
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering with continual replication to provide fast, zero data loss disaster recovery between datacenters that are as far as 185 miles (300km) apart from each other. Progent can provide access to a NetApp MetroCluster expert who can assist you to design, configure, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that aligns with your functional requirements and budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster solution by providing help with procedures such as assigning disk pools, arranging aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker, designing a TCP/IP configuration replication network, and testing your DR solution to show compliance with information assurance standards and regulatory requirements.

Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultants can provide advanced online consulting support to help organizations of all sizes to integrate their networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to plan and administer cost-effective hybrid ecosystems that support Windows and Linux systems and apps in hybrid topologies that utilize local resources along with public clouds. To help you to incorporate public cloud services with networks, Progent offers a range of cloud integration services such as Microsoft 365 Exchange Online integration solutions with on-premises installations of Exchange and Microsoft Azure hybrid cloud planning and deployment services, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and debugging.

Wireless Site Survey
Progent?s Wireless Site Survey assists you to design and install a wireless network customized for your facilities, offering you a WLAN that has the reception, speed, capacity, Quality of Service, data protection, and hand-off capability your company needs. Progent's predictive wireless planning services can be carried out offsite and utilize advanced RF simulation and analysis tools to design an efficient Wi-Fi network. Progent?s onsite survey features physical walkthroughs, spectrum and data protection audits of your current wireless network, evaluation of your site's layout, measuring for radio frequency contention, RF propagation modeling, selection of the best placement for client-specified Wi-Fi APs. Placement and configuration services for Wi-Fi APs include Cisco Aironet Wi-Fi AP configuration support, Cisco Small Business 100/300/500 Wi-Fi APs consulting, Cisco Catalyst 9100 Series WiFi 6/6E access points system planning, Cisco Meraki Wi-Fi access point integration and consulting services, and Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration services.

Ransomware Removal and Recovery Consulting
The latest variants of ransomware not only encrypt vital online information but also infiltrate all accessible system backups. Progent's proven ransomware cleanup consultants can assist your business to rebuild a network victimized by a crypto-ransomware crypto-worm such as Ryuk, Dharma, NotPetya, Spora, MegaCortex, or MongoLock. For more information, see ransomware cleanup and operations restoration consulting.

Catalyst 9100 Series 802.11ax APs Expertise
Progent's Cisco Catalyst Wi-Fi 6 and 6E Access Point experts offer affordable online and on-premises support for Catalyst next-generation Wi-Fi 6 and 6E wireless access points. For more information about Progent's support for Catalyst 9100 Family of Wi-Fi 6 and 6E 802.11ax Access Points, see Catalyst 9100 Wi-Fi 6 and 6E 802.11ax APs system design, configuration, and debugging services.

Online Help Desk Services for Small Businesses
Progent's Standard Help Desk Services offer a complete service desk solution that manages all aspects of online desktop support from service requests through trouble ticket generation, assigning accountability, screen sharing, progress tracking, problem solving, and and metrics. Designed for smaller companies with few in-house supprt technicians for desktop issues, Progent's Help Desk Services offer online support at a significant discount off Progent's regular desktop support rates. Progent can also provide rapid on-demand escalation to subject matter consultants to resolve challenging issues. For details, refer to Progent?s online Help Desk services for small organizations.

Microsoft Windows Server 2016 Hyper-V Hybrid Cloud Solutions
Hyper-V 2016 incorporates core features first designed for and proven on Microsoft Azure, among the world's largest public clouds. This significantly improves the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing data security, availability, scale, manageability, reliability and recoverability. Progent?s Microsoft-certified Windows Server 2016 Hyper-V consulting team can assist you to assess the benefits of Hyper-V 2016 for your business, set up pilot environments to verify the ability of Hyper-V 2016 to run your critical workloads, plan a cost-effective network topology for a cloud-based or hybrid installation, develop and carry out a smooth upgrade plan, train your IT management and support personnel, and provide ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 investment gives you the highest possible business benefit.

Get in Touch with a Progent Computer Support Expert
To find out how to access a Progent network consultant for remote or on-premises support, phone 1-800-993-9400 or visit Online Network Help.

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