Immediate Online Help for Vancouver British Columbia Computer Networks
Urgent Phone Technical Support for Vancouver NetworksFor companies located in Vancouver British Columbia, Progent provides remote help for networks based on Microsoft Windows, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Premier consulting experts have delivered remote troubleshooting to companies in every state in the United States. (Refer to testimonials from Progent's customers.) Progent also can furnish the consultation services of Cisco CCIE network specialists to solve challenging networking issues, plus the assistance of CISSP-certified cybersecurity consultants to handle advanced security design and diagnostic jobs.

Progent's online technical support experts offer exceptional leverage due to the fact that they possess the practical background and are equipped with the advanced technology necessary to solve most network issues rapidly. Efficient support reduces immediate expenses because solutions use up minimal billable minutes. Remote support also avoids the expense of sending an engineer to your office. Your company benefits additionally in indirect costs by minimizing or avoiding system outages and related losses stemming from business disruption, disgruntled customers and vendors, idle workers, and distracted management. Progent's extensive remote technical support know-how is especially valuable in environments that are dependent on public clouds for critical infrastructure or applications like Microsoft Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises IT support may not be useful.

Progent's billing model for online support is structured to stretch your IT service investment. Progent charges on a per-minute basis for phone consulting, so you pay only for the support that you actually get. In contrast to typical remote support firms, Progent asks for no startup fee or minimum fees. Progent's per-minute granularity and clean policy for billing prevent scenarios where quick solutions manage to end up as big tabs. Progent's penchant for solving technical issues quickly means your business spends less money.

Progent's Online Consulting and Troubleshooting Expertise
Through years of experience, Progent has fine tuned a set of optimized tools and field-proven methodologies that allow the highest degree of effectiveness for remote engineering help and troubleshooting for computer networks of all sizes. Progent's online support team can link to your company's network without breaching network security.

Progent's advanced service database application maintains thorough documentation for all support that Progent's customers have received. Progent's staff engineers have access to the details of services delivered to every client by every Progent engineer. This history of trouble tickets and fixes is organized as an easily exploitable internal knowledge base that allows Progent's online technical experts to communicate their experiences company-wide to make sure that the efficiency of Progent's technical support grows daily. Progent's advanced accreditations and close relationships with major vendors including Cisco and Microsoft make available other extensive technical support databases and allow fast access to manufacturers' in-house support staff so Progent's remote consulting specialists can come up with the best solutions in the least time.

Remote technical services available from Progent to clients in Vancouver British Columbia include:

ProSight Subscription-based IT Services for Small and Medium Size Businesses
Progent offers a selection of affordable, subscription-based managed services intended to enable small and medium-size organizations to benefit from the same best-of-breed technology deployed by many of the world's top enterprises. The ProSight suite of network monitoring and management services covers all critical areas of modern networking such as email content filtering, security and compliance, cloud-based backup and disaster recovery, network infrastructure management, VM cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Managed Service Plans: for Small to Mid-size Businesses
    Progent's ProSight Managed IT Service Packages make it possible for small and mid-size businesses to utilize Remote Monitoring and Management (RMM) solutions to create leading-edge network resilience. Progent takes care of the necessary monitoring and management for you, so your system scales smoothly without becoming an obstacle. For a low and predictable monthly subscription, Progent's full-service IT team can be your complete technology safety net. Basic plans include RMM, security, monthly patching, and documentation. As your needs expand, you can add low-cost subscriptions to best-of-breed solutions like as SaaS M365/Google Workspace backup and restore, Multi-Factor Authentication, or WiFi management.
  • ProSight LAN Watch: Network, Server, and Endpoint Monitoring
    ProSight LAN Watch is Progent's network, server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system running efficiently by tracking the state of critical assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT management personnel and your assigned Progent engineering consultant so that any potential problems can be addressed before they can disrupt productivity. Find out more details about ProSight LAN Watch server and desktop monitoring services.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software offers a unified, cloud-based solution for monitoring and managing your client-server infrastructure by providing an environment for streamlining common tedious jobs. These can include health monitoring, patch management, automated repairs, endpoint configuration, backup and restore, anti-virus defense, remote access, built-in and custom scripts, resource inventory, endpoint profile reporting, and troubleshooting support. If ProSight LAN Watch with NinjaOne RMM uncovers a serious incident, it transmits an alert to your specified IT staff and your assigned Progent technical consultant so potential problems can be fixed before they impact your network. Find out more about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring services.
  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller organizations to map out, track, optimize and troubleshoot their networking hardware like switches, firewalls, and wireless controllers plus servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are always updated, captures and manages the configuration information of virtually all devices on your network, tracks performance, and sends alerts when potential issues are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off common chores such as making network diagrams, expanding your network, locating appliances that require critical software patches, or resolving performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is a growing line of real-time and in-depth management reporting utilities designed to work with the leading ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to surface and contextualize key issues like spotty support follow-up or machines with missing patches. By exposing ticketing or network health concerns clearly and in near-real time, ProSight Reporting improves productivity, reduces management overhead, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has worked with advanced backup/restore product companies to produce ProSight Data Protection Services (DPS), a family of offerings that provide backup-as-a-service (BaaS). ProSight DPS services automate and monitor your backup operations and allow transparent backup and fast recovery of critical files/folders, apps, images, and Hyper-V and VMware virtual machines. ProSight DPS helps your business protect against data loss caused by equipment breakdown, natural disasters, fire, malware such as ransomware, user mistakes, malicious employees, or software glitches. Managed services available in the ProSight DPS family include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda purpose-built hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can help you to determine which of these fully managed backup services are best suited for your IT environment.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of top information security companies to provide web-based management and comprehensive security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external threats and conserves network bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper layer of analysis for inbound email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter. For more details, see Email Guard spam and content filtering.

  • ProSight Multi-Factor Authentication with Cisco Duo: ID Confirmation, Endpoint Policy Enforcement, and Secure Single Sign-on (SSO)
    Progent's Duo authentication service plans utilize Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo supports one-tap identity verification on iOS, Google Android, and other out-of-band devices. Using Duo 2FA, whenever you sign into a protected application and give your password you are requested to verify your identity via a device that only you have and that uses a different ("out-of-band") network channel. A wide selection of out-of-band devices can be used for this second means of authentication such as a smartphone or watch, a hardware/software token, a landline telephone, etc. You can designate several verification devices. For details about ProSight Duo identity authentication services, go to Cisco Duo MFA two-factor authentication services for access security.

  • ProSight Co-Managed Help Desk: Outsourced and Shared Help Center Services
    Progent's Shared Help Desk Service offers a smooth supplement to your core IT support team. Client interaction with the Help Desk, delivery of technical assistance, issue escalation, trouble ticket generation and tracking, performance metrics, and management of the support database are cohesive regardless of whether issues are taken care of by your in-house support resources, by Progent, or a mix of the two. Your business has complete flexibility to extend or shrink your part of support work as needed. Progent takes care of startup installation and onboarding of the professional services PSA software plus documentation, validation and education. To learn more about ProSight Shared Support, refer to ProSight Co-Managed Call Desk.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that incorporates SentinelOne's next generation behavior-based analysis tools to guard endpoint devices and servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely evade traditional signature-based anti-virus products. ProSight ASM safeguards local and cloud resources and offers a unified platform to manage the complete malware attack lifecycle including filtering, infiltration detection, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring endpoint security and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer security for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to security assaults from all vectors. ProSight ESP provides firewall protection, penetration alarms, device control, and web filtering through cutting-edge technologies packaged within a single agent managed from a single control. Progent's security and virtualization consultants can assist you to plan and implement a ProSight ESP environment that meets your company's unique needs and that allows you demonstrate compliance with legal and industry data security standards. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for immediate attention. Progent's consultants can also assist you to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange filtering.

  • Patch Management: Patch Management Services
    Progent's support services for software and firmware patch management provide organizations of any size a flexible and cost-effective solution for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your dynamic IT system. In addition to optimizing the protection and reliability of your IT network, Progent's software/firmware update management services permit your in-house IT team to focus on line-of-business projects and tasks that deliver the highest business value from your information network. Learn more about Progent's software/firmware update management services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's IT support experts. With the ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the applications. Since the system is virtualized, it can be moved easily to a different hosting environment without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard information about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to 50% of time wasted trying to find critical information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you're planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size businesses to obtain an objective assessment of the health of their network. Based on a selection of the top remote monitoring and management tools in the industry, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how well the configuration of your essential network devices adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits like a cleaner Active Directory (AD) system. Both also include a year of advanced remote network monitoring and management. Benefits can include easier management, better compliance with government and industry security regulations, more efficient utilization of IT resources, faster problem resolution, more dependable backup and recovery, and higher availability. Read more information about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief phone interview with a Progent information assurance expert. The fact-finding interview is designed to help evaluate your organization's ability either to stop or recover rapidly following an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to gather information concerning your existing antivirus tools and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow industry best practices to create a cost-effective AV and backup/recovery system that meets your business needs. For details, visit Progent's ProSight Ransomware Preparedness Report.

Special Support Programs Offered by Progent
Progent can provide the services of seasoned online consulting professionals for special IT programs. Billing rates for longer-term development or consulting tasks are determined according to the qualifications of the engineers assigned. Progent's background in these important areas of information technology allows clients to execute major initiatives within budget and on time. Progent's project-based remote consulting services include:

  • Help Desk Call Center Services
    Progent's Help Desk service options for companies with networks that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux technology include comprehensive Help Desk services, shared Help Desk support services, and Help Desk operations consulting. Progent's Standard Help Desk Services offer small businesses an end-to-end solution that manages all aspects of online desktop technical support from initial requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and management reports. Progent provides help desk services at a significant discount from Progent's regular desktop support rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to resolve the most issues.

    Progent's Help Desk Co-management services make it possible for your IT organization to split the load for Help Desk support transparently between your IT team and Progent's large roster of seasoned technical support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution built around the top professional services automation tool for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.

    Progent's Help Desk Call Center team of veteran network experts provides your workers in Vancouver British Columbia immediate contact with an effective support resource with extensive background delivering telephone-based support and online troubleshooting for computer environments that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux products. Progent's concentration is to give the Help Desk Call Center the reputation as a key driver of company efficiency, and Progent's aim is to solve instead of simply annotate IT issues.

  • Business Applications Services: Training, Customization, and Integration
    Progent's Applications Consulting staff can supply online professional engineering expertise and training in special application areas such as ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also offers consulting, custom development, and training for popular Microsoft applications including CRM, Microsoft Office Project, Microsoft 365 Word, and Office Excel. To learn more information concerning Progent's consulting, custom development, and education offerings, go to Progent's Applications Experts Services.

  • Unified and Automated Administration of Hybrid Cloud Networks
    Microsoft System Center centralizes and automates the management of hybrid cloud environments through comprehensive integration with Windows Server 2022, Windows 10 and Windows 11; cohesive management of heterogeneous environments that incorporate Linux, Microsoft Hyper-V and VMware; and better public and private cloud support including closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center consultants offer advanced remote and on-premises expertise for all components of System Center2including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and install a new implementation of System Center2, extend or optimize an existing one, migrate efficiently from a prior version of System Center, or debug your System Center solution.

  • Remote Hybrid Network Monitoring Support
    Progent offers businesses in Vancouver British Columbia online IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager consulting. Progent can adapt SCOM to accommodate your business so that your computer support is proactive and automated. By exposing emerging trouble spots before they evolve into network outages, automated monitoring can ward off disruptive and costly information system crises. Progent can also deploy system monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or macOS and OS X systems, Microsoft networks, or systems that incorporate a variety of platforms.
How Your Vancouver Company Can Contact Progent's Remote Technical Support Professionals
To contact Progent about emergency remote assistance with Microsoft, macOS and OS X, or Linux networks, go to Progent's Nationwide Remote Help, phone 1-800-993-9400, or go to Contact Progent. For companies and startups in Vancouver British Columbia, Progent's phone-based network support engineers can provide expert and affordable system support the moment your company needs it. More than two decades of offering online technical assistance has led to Microsoft Partner status for Progent's consulting experts and has helped Progent to acquire world-class troubleshooting capability and to fine tune remote access tools to solve network problems quickly while avoiding the cost and lost time associated with on-premises support calls.

Even if your Vancouver organization has a regular independent support technician or employs a full time organization that can deal with common computer problems, Progent's Microsoft and Cisco certified engineers are available to offer a convenient and transparent remote extension of your local resources for situations when your usual service personnel either don't have the bandwidth or the knowledge to resolve unexpected system emergencies or particularly tough integration problems.

Details of Progent's Remote Network Support for Vancouver British Columbia
Progent's online help, Internet-based troubleshooting, system security expertise, and system management services offer companies in Vancouver British Columbia unparalleled leverage for your support budget. Whether you require one-time phone support and Internet-based troubleshooting or full-time Help Desk services and system management, Progent's professionals can provide your business world class IT support while allowing you to avoid the cost and administration overhead of running a large internal IT organization. Highlights of Progent's National Remote Support program include:

What Makes Progent Unique from Other Support Organizations?
Progent is a Microsoft Partner support company and Progent's head count, range of IT experience, fine tuned support software, and understanding of corporate IT enable companies to escape the limitations of excessive dependence on smaller service organizations, individual freelance service providers, or limited internal IT help.

Progent stands out by offering:

How Does My Business Begin Receiving Online Technical Support from Progent?
To initiate Progent's Nationwide Remote Support offerings or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for IT help, go to Immediate Technical Support.



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    • Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized company deploy and support Cisco's security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to manage and provide the versatility to evolve with your changing business requirements. Progent's Cisco-Certified network experts support Cisco's comprehensive family of hardware and software targeted at eliminating data pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your network. Progent can help you integrate Cisco technology to get secure access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized user access control framework for user authentication, authorization, and accounting from a graphical Web interface.







    • ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your network running at peak levels by checking the health of vital assets that drive your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT personnel and your assigned Progent engineering consultant so any potential issues can be addressed before they have a chance to disrupt your business.











    • Progent's Sun Solaris platform consulting services provide small companies and software developers help with managing and maintaining Sun Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide array of experience offers you an easy one-stop consulting firm to show you how to create and maintain a secure and reliable cross-platform network and communications environment that supports Sun Solaris and Microsoft interoperability by combining Windows with major variants of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux derivatives including RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.






    • Progent's Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size business integrate and support Cisco's security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to manage and provide the flexibility to evolve with your changing business needs. Progent's Cisco-Certified network experts are familiar with Cisco's complete family of hardware and software targeted at preventing data pilfering, virus and worm outbreaks, DDoS attacks, and other security risks to your network. Progent can help you deploy Cisco products to achieve safe access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized client access control framework for user certification, authorization, and tracking from a graphical Web interface.






    • Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to contain the spread of an active ransomware attack. Call 800-462-8800

















    • Progent's Technical Response Center (TRC) offers nationwide extended hours remote help for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals provide after-hours telephone help and online secure computer access to troubleshoot and repair network problems rapidly and affordably. The breadth of IT experience represented by Progent's staff of country-wide support professionals allows Progent to escalate even the most difficult problems to competent specialists as required. For urgent issues, the TRC tries to respond to your request for support in less than one hour.












    • Progent's wireless site survey services help you to design, deploy and debug a Wi-Fi network optimized for your environment, providing your business a WLAN that delivers the coverage, performance, capacity, QoS, security, and roaming ability your business requires. Wi-Fi survey services from Progent include remote predictive modeling for planning a wireless network and onsite site survey services for validating, tuning, and debugging a functioning wireless LAN.





















    • Progent's Duo services incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication. Duo enables single-tap identity confirmation with iOS, Google Android, and other personal devices.






    • Dynamics 365 Business Central (previously, formerly} called Dynamics NAV and Navision) provides SMBs a unified soultions for financial management, inventory, operations, project management, procurement, sales and marketing, supply chain management, and business reporting. Progent's Dynamics Business Central consultants can assist your organization to maintain your legacy Dynamics NAV system or upgrade smoothly to a cloud-based, onsite, or hybrid deployment model.






    • SQL Server 2014 includes significant enhancements in critical areas including performance, uptime, security, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that operates seamlessly across all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and on-premises consulting services including system design, configuration, administration, troubleshooting, and software development services to help organizations of all sizes to achieve fast return from their SQL Server 2014 deployment.






    • Progent can help you plan and implement an efficient move to Microsoft Dynamics GP so that you preserve your data, strengthen your protection, enhance your analytics, take complete advantage of Microsoft Office support, and minimize productivity disruption by designing and following a smart migration plan. Progent can also help educate new Microsoft Dynamics GP/Great Plains users so you don't lose productivity. Progent can improve your financial reports and management analytics by providing Crystal Reports consulting, FRx programming, and Microsoft Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to produce specialized line-of-business applications and eCommerce programs that integrate transparently with Microsoft Dynamics GP.






    • Progent's Help Desk management and co-management service programs help businesses to reduce costs and increase productivity.











    • VMware's NSX network virtualization platform allows you to create entire networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high level of automation regardless of the hardware used by the basic network infrastructure. VMware Site Recovery Manager supports automated recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also permits non-intrusive testing for disaster recovery, upgrades and patches and can produce audit reports to verify full service recovery, validate Service Level Agreements and demonstrate compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can quickly restore the entire virtualized network topology at the recovery datacenter. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist your organization to plan, deploy, test and maintain a disaster recovery solution powered by VMware Site Recovery Manager and VMware NSX.








    • Progent's Duo managed services utilize Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.








    • Progent can assist you in all facets of your upgrade to Microsoft Exchange Server 2016 including designing HA system topology for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; planning, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.







    • Microsoft Small Business Server is an affordable suite of server products that provides the basis for a powerful but easy-to-manage information. The IT demands of the Microsoft .NET products included with Small Business Server calls for a computer consultant with real-world background planning and building cohesive, comprehensive business technology solutions. Progent's Microsoft SBS Server professionals have an average of more than a decade of background supporting business systems powered by Microsoft platforms. This expertise ensures you success in deploying, administering, and maintaining network solutions that incorporate the SBS Server package of servers and productivity software.



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