In addition to providing fast contact with high-level IT consultants and subject matter experts to assist Vancouver, British Columbia businesses to resolve specific IT issues or longer-term initiatives, Progent offers short-term staff augmentation to deliver more broadly defined assistance like desktop help, IT management, and Help Desk call center response. Short-term staffing makes it possible for businesses to respond to expected or unexpected peaks in demand for network personnel, which may be caused by situations such as company mergers, data center relocation, technology migration, paradigm shifts like telecommuting, disaster recovery, busy seasons, or new regulations. Short-term staffing can also cover gaps left by the loss of full-time IT personnel due to vacations, illness, resignation, or other reasons.

Advantages of Progent's Short-Term IT Staffing Program
Progent's temporary staffing services give organizations the flexibility to react to surges in demand for network personnel without dealing with the costs and hassle that come with vetting and recruiting professional IT personnel and without the burden of adding to your permanent staff size.

Important features of Progent's short-term staff augmentation services include:

  • Fast availability of proven network professionals
  • Easy initiation, termination, and resumption of services
  • Seamless extension of your in-house network support staff
  • Full reporting of all services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled fast
  • Strong relationship with a top-level, full-service resource for IT support
Progent's Shared Center Service
Progent's shared Help Desk service is a proven on-going staff augmentation alternative that enables IT groups to divide the responsibilities of Help Desk support seamlessly between their full-time network staff and Progent's extensive pool of IT support experts. Acting as a seamless extension of your full-time Help Desk, Progent's co-managed Call Center service is a joint support alternative based on by the leading group professional services platform for managing, service calls, generating tickets, assigning responsibility, tracking progress, and generating documentation.

Why Choose Progent?
Progent has two decades of background delivering online and on-premises IT expertise for organizations of all sizes throughout the U.S. Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance experts hold top certifications including ISSAP, CISM, and CRISC. Find out more details about Progent's certifications.

Progent's Practice Areas for Vancouver, British Columbia Companies
Progent's seasoned roster of certified consultants can deliver Vancouver, British Columbia companies a wide range of online technical guidance and debugging services. Practice areas covered under Progent's reseller program for IT service firms include:

Contact Progent for Short-Term Staff Augmentation for Vancouver, British Columbia Organizations
To find out more about Progent's temporary staff augmentation services for Vancouver, British Columbia businesses, call 800-993-9400 or visit Contact Progent.