Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Senior Ransomware Consultant
Ransomware needs time to steal its way through a target network. For this reason, ransomware attacks are typically unleashed on weekends and late at night, when support staff are likely to take longer to recognize a penetration and are less able to mount a rapid and coordinated defense. The more lateral movement ransomware is able to achieve inside a target's network, the longer it takes to recover core operations and scrambled files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to assist organizations to take the urgent first step in mitigating a ransomware assault by containing the malware. Progent's remote ransomware experts can assist organizations in the Vancouver metro area to locate and quarantine infected servers and endpoints and guard clean resources from being penetrated.
If your network has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Available in Vancouver
Modern variants of ransomware like Ryuk, Maze, DopplePaymer, and Egregor encrypt online data and attack any available system restores and backups. Data synched to the cloud can also be corrupted. For a poorly defended network, this can make system recovery nearly impossible and basically knocks the datacenter back to square one. Threat Actors (TAs), the hackers behind a ransomware attack, demand a ransom fee for the decryptors required to unlock encrypted data. Ransomware attacks also try to exfiltrate files and hackers require an additional ransom in exchange for not posting this information on the dark web. Even if you are able to rollback your system to a tolerable date in time, exfiltration can pose a big issue according to the nature of the stolen data.
The recovery process after a ransomware penetration involves several crucial stages, most of which can proceed concurrently if the response workgroup has a sufficient number of people with the required skill sets.
- Containment: This urgent initial step involves arresting the lateral spread of ransomware within your network. The more time a ransomware assault is permitted to run unchecked, the longer and more costly the recovery effort. Because of this, Progent maintains a 24x7 Ransomware Hotline monitored by seasoned ransomware response experts. Containment activities consist of isolating infected endpoints from the network to minimize the spread, documenting the IT system, and securing entry points.
- System continuity: This covers bringing back the network to a minimal useful degree of functionality with the shortest possible delay. This effort is usually the top priority for the targets of the ransomware attack, who often perceive it to be an existential issue for their business. This activity also demands the widest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, productivity and mission-critical apps, network topology, and protected endpoint access. Progent's ransomware recovery experts use advanced workgroup platforms to coordinate the complicated restoration effort. Progent understands the importance of working quickly, tirelessly, and in unison with a customer's managers and IT staff to prioritize activity and to put essential resources back online as quickly as possible.
- Data recovery: The effort required to recover files damaged by a ransomware attack varies according to the state of the network, how many files are affected, and which restore methods are required. Ransomware attacks can destroy pivotal databases which, if not gracefully closed, may have to be reconstructed from the beginning. This can apply to DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server depend on AD, and many financial and other business-critical applications are powered by SQL Server. Some detective work may be required to locate clean data. For instance, undamaged OST files may exist on staff PCs and laptops that were off line during the assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators.
- Deploying modern AV/ransomware defense: ProSight ASM uses SentinelOne's machine learning technology to give small and medium-sized businesses the benefits of the identical AV technology used by many of the world's largest corporations including Netflix, Citi, and Salesforce. By delivering in-line malware filtering, detection, mitigation, recovery and analysis in a single integrated platform, Progent's ProSight Active Security Monitoring reduces TCO, simplifies administration, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the hacker Progent is experienced in negotiating settlements with hackers. This calls for close co-operation with the victim and the cyber insurance provider, if any. Activities include determining the kind of ransomware used in the assault; identifying and making contact with the hacker; verifying decryption capabilities; deciding on a settlement with the victim and the cyber insurance provider; negotiating a settlement amount and timeline with the TA; confirming adherence to anti-money laundering regulations; overseeing the crypto-currency payment to the TA; receiving, reviewing, and using the decryptor tool; debugging failed files; creating a pristine environment; mapping and reconnecting datastores to match precisely their pre-encryption condition; and recovering machines and services.
- Forensics: This process is aimed at uncovering the ransomware assault's storyline across the targeted network from beginning to end. This audit trail of the way a ransomware attack progressed through the network helps you to evaluate the damage and highlights gaps in security policies or processes that need to be corrected to avoid later break-ins. Forensics involves the review of all logs, registry, GPO, AD, DNS, routers, firewalls, schedulers, and basic Windows systems to check for anomalies. Forensics is typically given a high priority by the cyber insurance carrier. Since forensic analysis can be time consuming, it is essential that other important recovery processes such as operational continuity are executed concurrently. Progent has a large team of information technology and cybersecurity professionals with the skills needed to carry out activities for containment, operational continuity, and data recovery without interfering with forensic analysis.
Progent's Qualifications
Progent has delivered online and onsite IT services throughout the United States for more than 20 years and has been awarded Microsoft's Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of SMEs includes consultants who have been awarded advanced certifications in foundation technologies such as Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's data security consultants have earned prestigious certifications such as CISM, CISSP-ISSAP, CRISC, and CMMC 2.0. (See certifications earned by Progent consultants). Progent also has guidance in financial and ERP application software. This broad array of skills allows Progent to salvage and integrate the undamaged pieces of your IT environment after a ransomware assault and reconstruct them quickly into a viable system. Progent has collaborated with leading cyber insurance providers like Chubb to help businesses clean up after ransomware attacks.
Contact Progent for Ransomware System Restoration Services in Vancouver
For ransomware recovery expertise in the Vancouver area, call Progent at 800-462-8800 or visit Contact Progent.