Mobile Solutions

Consulting Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were at one time among the most popular solutions for achieving anytime-anywhere access to email, scheduling, web applications, and other critical business information. Progent offers Valencia, California companies the services of BlackBerry-certified consultants who can help organizations to maintain existing BlackBerry deployments or transition smoothly to a modern mobile solution.

As the sophistication of small business networks has increased, and as the demand for enterprise-class protection, reliability, and recoverability has become the norm for organizations regardless of size, successful deployment and maintenance of RIM BlackBerry solutions has grown more difficult. To address areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and corporate databases, small businesses often turn to external support professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry-based solutions affordably and effectively, dispensing with the necessity for an internal BlackBerry technology specialist and lowering the cost and stress of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This range of experience, combined with Progent's proven online service delivery capabilities, provides small businesses a budget-friendly alternative for incorporating RIM BlackBerry technology productively into their information network.

Progent's consultants can assist you with SQL Server 2019 development support, SQL Server 2016 migration support, and Microsoft Exchange Server setup so that your data and email systems operate optimally with BlackBerry BES Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft technology, configure easy-to-use management tools to help you track and support BlackBerry smartphones throughout your business, recommend security policies that make sense for your business, develop custom mobile software, and ensure that your network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored quickly and thoroughly.

Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.

BlackBerry BES Server Technical Help
The BlackBerry Enterprise Server (BES) offers companies a centralized and safe source for integrating BlackBerry smartphones into their messaging, collaboration, and software application environment. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to access Exchange Server, Lotus, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to ensure data consistency for applications like schedules, contact lists, tasks, notes, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange, mobile workers carrying BlackBerry smartphones have push-based access to Exchange messages and to instant messaging-aware software through Microsoft Live Communications Server and Microsoft Lync Server support.

Progent's BlackBerry-certified engineers can show you how to design, implement, and troubleshoot BlackBerry BES Server so that you optimize the productivity of BlackBerry clients, streamline the administration of a BlackBerry solution, and reduce the cost of supporting mobile workers.

Professional RIM BlackBerry Consulting Support Offered Online from Progent
Progent's certified BlackBerry engineers are accessible online to deliver prompt assistance to companies in the Valencia region or throughout California. Progent's experienced remote consulting experts have helped IT organizations solve network problems and cut IT service costs in each state in the country and built a substantial following of loyal clients. (See Progent's customer testimonials.)

Progent offers remote consulting support for a broad selection of issues related to BlackBerry products including synchronization, integration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and strengthening mobile security. Important RIM BlackBerry credentials awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out basic technical operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters, modifying user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate email solution. Progent's seasoned service professionals can in addition help you to resolve a broad range of problems concerning synchronization, device detection, messaging consistency, web browsing, wireless connections, Instant Messaging, workstation application installation, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide online support for small business networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless technical support costs at a minimum and, by solving problems promptly, improves the output of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email system based on Exchange. Progent's BlackBerry-certified engineer has support skills in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to add and remove BlackBerry smartphone clients on Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, archive and support storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement access control lists, manage Exchange data flow, create, update, and assign wireless LAN and VPN configurations, set up SNMP traps for alerts, and produce management reports to summarize SNMP data.

Progent's BlackBerry engineer can help you with your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, install, test, repair, and document a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class consulting services for BlackBerry technology include business and technology requirements analysis, solution design, deployment strategy and implementation, performance optimization, configuration of a high-availability environment, information backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical objectives and to create a wireless environment that meets your IT budget and supports your business strategy. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to accommodate a BlackBerry Enterprise Server, help you to determine which management approach and equipment match your requirements, and evaluate your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart choices about options for software versions, server hardware and storage, network design, and application set up.

To maximize network security, Progent's BlackBerry-certified expert can assist you to select and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security engineers to run company-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry environment.

Contact Progent to Get Assistance from a BlackBerry-Certified Specialist
If you wish to contact Progent about engineering support for BlackBerry mobile wireless technology, phone 1-800-993-9400 or see Contact Progent.