Enlarging your at-home workforce can have a major impact on IT infrastructure, security, and company culture. Progent has 20 years of background assisting small and mid-size businesses to design, configure, manage, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Vacaville organization to pick the appropriate tools and adhere to leading practices in building and operating a secure virtual office solution for telecommuters that facilitates collaboration and delivers top value. Progent offers services that go from on demand expertise for getting you over challenging technical bottlenecks to full project management or co-management to help you carry out business-critical tasks.

Progent's consultants can help Vacaville, California businesses to succeed with any facet of creating a high-functioning work-from-home ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, security and compliance, data protection solutions, and streamlined management.

VoIP Integration for Teleworkers
Extending the company phone system to include telecommuters is vital to maintaining an effective work-at-home solution. A broad range of cloud-based VoIP platforms are popular with SMBs to server teleworkers. Many enterprises depend on Cisco's modern or older products for IP voice management. Progent can help organizations of all sizes to plan or maintain a remote VoIP service that delivers the flexibility, convenience and protection needed for remote users. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to assist businesses optimize their existing Cisco IP voice systems to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends high-end telephony features to devices like VoIP phones, media processing platforms, Voice over IP gateways, and multimedia software deployed throughout the network. Unified Communications Manager supports additional combined media services such as unified messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's CUCM support, see Cisco Unified CM consultants.
  • CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help your company to support your current CallManager environment or migrate smoothly to Cisco's current IP telephony products. To find out about Progent's support services for CallManager and Cisco's other older VoIP platforms, refer to Cisco CallManager consulting.
  • Cisco IP Gateways provide connectivity with public telephony networks and with users working outside the corporate perimeter such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network architecture to work with these solutions and provide on-demand configuration and debugging expertise.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining a productive telecommuter environment for your Vacaville, California organization, call 1-800-993-9400 or go to Contact Progent.