For business networks located within the state of Utah, Progent's Microsoft and Cisco qualified technical team members can deliver phone assistance and remote troubleshooting to repair your network systems issues fast and affordably. Progent has developed world-class expertise, sophisticated utilities, and support knowledge bases to diagnose and fix network problems without the high cost and time delays normally associated with in-person technical service visits. If your Utah small business is located beyond the larger metropolitan areas such as Salt Lake City, West Valley City, Provo, Sandy, or Orem, your nearby network support options may be limited in technical expertise, or unavailable during urgent situations. This results in a computer network that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progent's staff of expert network consultants average more than ten years of real-world IT industry experience, in the trenches of network support, performing a large variety of technical tasks for a extensive range of clients. This means you obtain not just the technical skills needed for the task, but an expert with proven methods for applying that expertise to assist with efficient network solutions.

ProSight Network Audits for Checking Network Health
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size organizations to get an objective assessment of the health of their network. Based on a selection of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits show you how closely the configuration of your essential network assets conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI like a cleaner and more secure AD environment. Both versions also offer the long-term advantages of advanced remote network monitoring and management technology. These advantages can include lower-cost network management, improved compliance with information security regulations, higher utilization of IT assets, quicker troubleshooting, more dependable backup and restore, and higher availability. For more information about ProSight Network Health Checks and to view sample reports, go to ProSight Network Audits.

GIAC-certified Information Assurance Consultants
Global Information Assurance Certification (GIAC) was established in 1999 to validate the knowledge of IT security professionals. GIAC certifications are acknowledged by companies and government organizations all over the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants can provide expertise with all of the security disciplines covered under GIAC accreditation including auditing network security mechanisms, security incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.

Cisco Small Business Wireless Access Points Configuration and Troubleshooting
Cisco's Small Business family of wireless access points are Linux-powered units intended as value-priced wireless APs for light workloads. Progent's Cisco CCIE Wi-Fi network infrastructure experts can provide online or on-premises integration and debugging support to help you to plan, configure, upgrade, optimize, administer and debug Cisco Small Business wireless AP environments of any size or topology. For details about Progent's support for both current and older Cisco Small Business series of WiFi APs, see Cisco Small Business 100, 300 and 500 WiFi APs consulting services.

Microsoft 365 Cloud Migration Consulting
Progent can provide the support of a Microsoft Cloud Solutions Architect to assist your company to plan a smooth move to Microsoft 365 tailored to your IT environment. Before proposing this migration plan, Progent's cloud expert will carry out a set of investigative tasks that include running tools such as IdFix, the Exchange Best Practices Analyzer (ExBPA), and custom scripts for reviewing your AD, messaging, and Mobile Device Management arrangement. Critical information that cannot be discovered using these techniques will be determined via interviews with your IT team. Find out additional information about Progent's Microsoft 365 cloud migration expertise.

Power BI Integration Services
Progent's Power BI consultants can help you to design, install, maintain, enhance or debug your Power BI environment. Progent can also help you to organize your source data for Power BI reports and dashboards. Progent can help you implement and administer an onsite, cloud, or hybrid network model to run Power BI. For details, see Progent's Power BI solutions.

NetDocuments Support Services
NetDocuments is a cloud-based document management system built for legal workflows. Progent can provide access to NetDocuments consultants who can deliver high-level guidance to assist your organization to plan, deploy, manage, optimize, or debug a DMS solution powered by NetDocs. For information about Progent's consulting services for NetDocuments, see NetDocs DMS expert support.

Live Online Training Classes for Desktop Applications
Progent offers online training for popular productivity software. Progent's Webinar training covers areas such as Microsoft 365 Excel and Power BI reporting, Microsoft 365 Word VBA development, Publisher co-editing, Office Outlook calendar sharing, Microsoft 365 Access programming, Microsoft Dynamics GP customization, Windows 10 configuration, and Windows 11 upgrading. Live online training provides the advantages of conventional in-person seminars, such as immediate interaction between clients and teachers, but eliminates the expenses of travel and the challenge of attempting to accommodate the availability of trainers and trainees.

MySQL Database Application Development and DBA Services
Progent's MySQL software programmers, database architects, and DBAs can provide cost-effective remote DBA or application programming support and can help organizations of all sizes to integrate and support MySQL in a robust network environment that offers high levels of speed, scalability, and security. Progent also has proven skill helping companies port applications from an Oracle environment to MySQL.

Best Practices Followed by Seasoned Consultants
Many organizations located far from cities with ample network engineers resort to less qualified or unseasoned local resources for vital IT support. This can produce a system that is unstable or unproductive. Progent?s staff of Microsoft and Cisco premier consultants average more than ten years of hands-on industry background, in the front lines of network support, providing a wide array of information system tasks for a diverse mix of clients. This means that with Progent you receive not just high-level computer network knowledge, but a consultant who follows computer industry best practices in applying those skills to resolve real-world business network issues successfully and in a consistent fashion.

Spam/Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading data security vendors to provide web-based management and comprehensive security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends within your security perimeter. Read about the complete ProSight series of low-cost outsourced network management services for small and mid-size businesses.

Failover Clustering Consulting for Microsoft Windows Server
The failover server cluster feature set built into the latest releases of Windows Server has been radically re-engineered to simplify the deployment, setup, and management of server clusters and to provide greater levels of network dependability, protection, efficiency, and flexibility. New or improved capabilities include automated cluster verification, easier configuration and installation, improved cluster administration, redesigned cluster architecture for increased uptime, hardened security and quorum models, fewer failure points, greater disk and RAM capacity, enhancements for geographically dispersed clusters, and live migration capability for Windows Hyper-V virtual machines. Progent's certified cluster technology consultants can assist you evaluate the advantages of failover clusters, plan and implement an installation, educate your IT staff to administer your cluster environment, deliver ongoing consulting and technical help services, and produce and test a disaster recovery procedure. Progent's Windows Server 2019 failover cluster experts and Windows Server 2016 disaster recovery/business continuity consultants can assist you you to design and build an affordable disaster recovery solution for multi-site or hybrid cloud deployments using failover cluster technology proven in Microsoft's massive Azure public cloud.

Help Desk Call Center Support Services for Remote Workers
Progent can provide small and mid-size businesses supplemental or comprehensive Help Desk Call Center support for teleworkers. To learn about Progent's overflow or fully outsourced Help Desk Call Center support for telecommuters, see Help Desk support services for an at-home workforce.

Microsoft Windows 11 System Design and Migration Expertise
Progent's Windows 11 consultants offer a range of services for Windows 11 including cloud and hybrid integration, mobile device management, teleworker access, data and identity security, centralized provisioning, and Help Desk support. Progent can also help you to design and implement an affordable migration from Microsoft Windows 10 to Windows 11. For more information, refer to Windows 11 solution design and migration expertise.

Contact a Progent Computer Support Expert
To see how you can get in touch with a Progent computer consultant for remote or on-premises help, call 1-800-993-9400 or visit Remote Network Help.

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