For small office networks located throughout the state of Utah, Progent's Microsoft and Cisco qualified consultants can deliver remote phone support and remote troubleshooting to fix your network problems fast and affordably. Progent has developed enterprise-grade skills, advanced software utilities, and support databases to troubleshoot and fix IT problems while avoiding the high cost and delays associated with onsite service visits. If your Utah organization is situated beyond the larger urban areas such as Salt Lake City, West Valley City, Provo, Sandy, or Orem, your nearby computer network support choices may be limited in technical capability, or not available during urgent situations. This results in a network that is unpredictable or causing productivity loss due to technical problems continuing for too long. Progent's staff of seasoned network consultants average more than 10 years of real-world IT industry experience, in the trenches of network support, performing a broad variety of technical projects for a extensive range of clients. This means you obtain not only the technical skills needed for the task, but a consultant with field proven methods for applying that expertise to provide excellent network solutions.

Oracle Database Administration Services and Software Programming
Progent offers affordable access to an Oracle consultant for Oracle DBA services or an Oracle software programmer. Progent can help you to create efficient solutions for critical Oracle DBA tasks including performance tuning, backup and restore strategies, and information protection, or train your in-house personnel how to use industry leading practices for simplifying major administration tasks. Progent can also provide the services of a PL/SQL developer to assist your company to build, tune, enhance, or migrate Oracle programs that can vary from business reports to database-powered web sites. Progent has experience using SQL Developer, SQL *Plus, and JDeveloper tools and can help you to optimize existing SQL code by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.

At-home Workforce Consulting Services
Progent has 20 years of experience assisting small and mid-size businesses to plan, implement, tune, manage, and debug IT networks that support an at-home workforce. To learn about Progent's expertise for at-home workers, refer to at-home workers consulting services.

ProSight Data Protection Services ECHO Managed Backup
ProSight Data Protection Services ECHO from Progent offer small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services ECHO automates your backup activities and enables fast recovery of vital files, applications and VMs that have become unavailable or damaged due to component failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can deliver advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your business-critical information. Read about Progent's complete ProSight family of value-priced outsourced network management services for small organizations.

iPhone and iPad Integration
Progent's iPhone and iPad integration consultants offer cost-effective remote consulting to assist your business to plan, configure, and fix any aspect of your iPhone and Windows integration efforts and is available for quick tasks to help you through specific technical roadblocks or long-term engagements to help you complete business-critical initiatives on time and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you create or maintain a resilient, protected and scalable network infrastructure that is best suited to your computing model. Progent also offers remote and onsite training to show you how to manage and use your iPhones and iPads in a safe, collaborative environment that maximizes the strategic value of your IT system.

Full Range of Security Services
Progent's CISSP, CISM, and ISSAP certified security experts can assist your company to perform complete security audits, restore operations quickly from virus attacks, configure firewalls, configure safe techniques for off-site and mobile access, deploy spam and virus protection and email encryption, and create a company-wide security strategy based on round-the-clock automated network monitoring. Progent's ProSight family of remote security monitoring services includes ProSight Active Security Monitoring for behavior-based threat detection and ProSight Enhanced Security Protection for centralized endpoint protection.

World-class Cisco Support from Experienced CCIE-certified Engineers
Progent offers easy, quick, and affordable access to Cisco CCIE Certified engineers. Cisco Certified Internetwork Experts are elite network experts who earn this prestigious classification only through strenuous examination by Cisco. CCIEs are able to resolve the most complicated problems associated with network planning, setup, repair, and maintenance. Progent?s CCIE experts cooperate closely with Cisco in-house staff in identifying problems with Cisco's IOS software and devising fixes or obtaining software updates to resolve anomalies. Progent offers quick access to a CCIE by phone so that you are able to get immediate help for tough network troubles that are affecting worker productivity but are beyond the scope of your usual network support providers.

Wi-Fi Site Survey
Progent?s Wireless Site Survey makes it easy to plan and implement a wireless LAN adapted to your facilities, providing you a WLAN that has the reception, speed, load-handling capability, Quality of Service, security, and roaming capability your business requires. Progent's predictive Wi-Fi planning services can be carried out remotely and make use of cutting-edge RF modeling and analysis software to design an efficient Wi-Fi LAN. Progent?s onsite wireless survey includes physical walkthroughs, RF and security assessment of your existing wireless network, analysis of your building?s floor plans, measuring for radio frequency contention, RF propagation modeling, identification of optimum placement for customer-requested Wi-Fi Access Points. Placement and configuration services for wireless APs include Aironet wireless AP planning and deployment consulting, Cisco Small Business wireless APs consulting, Cisco Catalyst 9100 family WiFi 6 and WiFi 6E APs solution planning, Meraki Wi-Fi access point integration and consulting services, and Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration.

Detailed Documentation of Services Delivered
Progent provides full and detailed reports of all support activity to ensure clients do not feel locked in to their support provider. Progent sends e-mail documentation of support activity shortly after finishing each support task, and also provides a hard copy along with monthly invoices. Comprehensive network support documentation makes it less disruptive for clients to transfer to a different service provider or take on more service duties in house. Complete support reporting also give management the information required to assess the quality of support services and produce better informed network expense projections.

Video Conferencing and Telepresence Consultants
Progent can provide the services of a certified video conferencing and telepresence consultant with an extensive background deploying technology from the major video conferencing/telepresence providers such as Cisco, Polycom, and LifeSize and can help your company to design, configure, expand, or maintain a telepresence solution that protects your investment and optimizes the strategic value of your IT network. Progent can also provide the services of infrastructure consultants who can help companies of all sizes to build and maintain a communications network that delivers the speed, reliability, protection, and expandability you need to support your video conferencing/telepresence solution.

Catalyst 9100 Line of Wi-Fi 6 and 6E 802.11ax APs Expertise
Progent's Cisco Catalyst 802.11ax WAP experts offer economical online and on-premises support for Catalyst Wi-Fi 6 and 6E wireless access points (WAPs). For more information about Progent's support for Catalyst 9100 Line of Wi-Fi 6 and 6E Access Points, refer to Cisco Catalyst 9100 Wi-Fi 6 and 6E 802.11ax access points solution planning, configuration, and debugging consulting.

Progent's IT Experts in the News
To view news stories in which Progent's IT experts are quoted, visit Progent in the media. In case you are a member of the media and want to speak with Progent's media manager about cybersecurity or other information technology subjects, please get in touch with Darrin Johnson: Teams: darrin.johnson@progent.com. If you are under a tight deadline and are not able to hook up with Darrin quickly, try contacting Progent's Technical Response Center (TRC) at 866-735-8318.

Validation, Testing, and Enhancement of Your Backup Solution by Altaro-certified Consultants
Ongoing validation, testing, and optimization of system recovery are critical and often underappreciated requirements for successful disaster readiness. In the event of a disaster like a ransomware breach, these recovery drills can spell the difference between a temporary period of downtime and an existential crisis to a business. Progent's Altaro VM Backup consultants can help you to create a workflow for regularly validating, testing, and improving your recovery procedures so you can keep your backup solution up to date and minimize the damage of a catastrophic event.

MSP360 Backup Solutions
Progent can help you to design, deploy and debug a backup plan based on MSP360 technology. MSP360 enables file/folder or image backup/restore for virtual machines and physical machines, works with all leading public clouds, and allows you to build a data protection ecosystem with a minimum RTO and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and management of your backup environment to protect against data loss resulting from human miscues, system glitches, malicious insiders, and external attacks such as ransomware. To read more, visit ProSight Data Protection Services MSP360 Backup managed services.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco CCIE-certified network consultants can provide advanced online and on-premises support for Cisco's Catalyst, Nexus and Meraki series of managed switches for applications that range from small organizations and campus networks to enterprise data centers and public clouds. Progent can show you how to deploy Cisco's rapidly improving switch solutions to achieve the throughput, expandability, availability, virtualization support, data protection and ease of management demanded by your business. To learn about Progent's consulting and troubleshooting services for Cisco's market-leading portfolio of Catalyst switches, refer to Catalyst switch support. For details about Progent's consulting and support for Cisco's Nexus family of switches, see Nexus switch support. For information about Progent's support for Meraki switches, go to Meraki switches consulting and troubleshooting services.

Get in Touch with a Progent Computer Consultant
To find out how you can get in touch with a Progent computer consultant for remote or on-premises support, call 1-800-993-9400 or go to Remote Computer Help.

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