Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware requires time to work its way through a network. Because of this, ransomware assaults are typically launched on weekends and late at night, when IT staff are likely to take longer to recognize a breach and are least able to organize a quick and coordinated defense. The more lateral progress ransomware can achieve within a victim's system, the longer it takes to restore basic operations and scrambled files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to assist you to carry out the urgent first step in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware experts can help businesses in the Washington metro area to locate and quarantine infected servers and endpoints and guard clean resources from being compromised.
If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Available in Washington
Modern variants of ransomware like Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online data and invade any available backups. Files synched to the cloud can also be impacted. For a poorly defended environment, this can make automated restoration almost impossible and effectively knocks the datacenter back to the beginning. Threat Actors (TAs), the hackers responsible for ransomware attack, insist on a settlement payment in exchange for the decryption tools required to recover encrypted files. Ransomware attacks also attempt to steal (or "exfiltrate") files and TAs demand an extra settlement in exchange for not posting this data or selling it. Even if you can restore your system to an acceptable date in time, exfiltration can pose a big problem according to the nature of the stolen data.
The recovery work subsequent to ransomware attack involves a number of distinct phases, most of which can proceed in parallel if the recovery team has a sufficient number of people with the necessary skill sets.
- Quarantine: This time-critical initial step involves blocking the lateral progress of the attack across your network. The longer a ransomware assault is permitted to go unchecked, the more complex and more expensive the restoration effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline staffed by veteran ransomware recovery engineers. Quarantine activities consist of isolating affected endpoints from the network to minimize the contagion, documenting the environment, and securing entry points.
- System continuity: This covers bringing back the IT system to a basic useful degree of functionality with the shortest possible downtime. This process is usually the top priority for the victims of the ransomware attack, who often see it as an existential issue for their company. This project also requires the widest range of IT abilities that span domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and smart phones, databases, productivity and mission-critical applications, network architecture, and protected remote access. Progent's recovery experts use advanced collaboration platforms to organize the multi-faceted restoration process. Progent appreciates the importance of working rapidly, tirelessly, and in unison with a client's management and network support staff to prioritize activity and to get critical resources back online as fast as feasible.
- Data restoration: The work necessary to recover data damaged by a ransomware assault varies according to the state of the network, the number of files that are encrypted, and which restore techniques are needed. Ransomware attacks can take down key databases which, if not properly closed, may need to be reconstructed from the beginning. This can include DNS and AD databases. Exchange and Microsoft SQL Server depend on Active Directory, and many financial and other business-critical applications depend on SQL Server. Often some detective work could be required to find undamaged data. For instance, non-encrypted OST files may exist on employees' PCs and laptops that were off line at the time of the attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to defend against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators or root users.
- Setting up modern AV/ransomware defense: Progent's Active Security Monitoring uses SentinelOne's behavioral analysis technology to offer small and medium-sized companies the benefits of the same anti-virus technology deployed by some of the world's biggest enterprises including Netflix, Visa, and Salesforce. By providing in-line malware filtering, identification, mitigation, restoration and forensics in a single integrated platform, Progent's ProSight ASM reduces total cost of ownership, simplifies administration, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
- Negotiation with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This requires working closely with the victim and the insurance provider, if any. Services consist of establishing the type of ransomware involved in the attack; identifying and making contact with the hacker persona; verifying decryption capabilities; deciding on a settlement amount with the ransomware victim and the cyber insurance provider; establishing a settlement amount and schedule with the hacker; confirming compliance with anti-money laundering (AML) sanctions; carrying out the crypto-currency payment to the hacker; receiving, reviewing, and using the decryption utility; debugging decryption problems; building a clean environment; remapping and connecting datastores to reflect exactly their pre-encryption state; and reprovisioning machines and services.
- Forensics: This process is aimed at uncovering the ransomware attack's storyline throughout the targeted network from start to finish. This history of how a ransomware attack travelled through the network assists you to assess the impact and uncovers gaps in security policies or processes that need to be rectified to prevent future break-ins. Forensics entails the review of all logs, registry, GPO, AD, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to detect anomalies. Forensic analysis is usually given a top priority by the insurance provider. Since forensics can be time consuming, it is vital that other important recovery processes like operational continuity are executed concurrently. Progent maintains a large team of information technology and security professionals with the knowledge and experience required to perform activities for containment, business continuity, and data restoration without disrupting forensics.
Progent's Background
Progent has delivered remote and on-premises network services throughout the United States for more than 20 years and has been awarded Microsoft's Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes professionals who have been awarded high-level certifications in core technologies such as Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's data security experts have earned internationally recognized certifications including CISM, CISSP-ISSAP, GIAC, and CMMC 2.0. (See certifications earned by Progent consultants). Progent also has guidance in financial and Enterprise Resource Planning software. This breadth of skills gives Progent the ability to identify and integrate the surviving parts of your network following a ransomware assault and reconstruct them quickly into a viable system. Progent has collaborated with leading cyber insurance carriers including Chubb to help organizations recover from ransomware attacks.
Contact Progent for Ransomware Recovery Services in Washington
For ransomware system recovery expertise in the Washington area, call Progent at 800-462-8800 or go to Contact Progent.