Oakland Ransomware Prevention and Remediation Expertise

Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Engineer
Ransomware requires time to steal its way through a target network. Because of this, ransomware attacks are typically launched on weekends and at night, when support staff may be slower to become aware of a break-in and are less able to organize a quick and forceful defense. The more lateral movement ransomware can make inside a victim's network, the longer it takes to restore core IT services and damaged files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to guide you to carry out the time-critical first phase in mitigating a ransomware assault by containing the malware. Progent's online ransomware engineers can assist businesses in the Oakland area to identify and quarantine breached servers and endpoints and protect undamaged resources from being penetrated.

If your network has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Oakland
Current strains of ransomware such as Ryuk, Maze, DopplePaymer, and Egregor encrypt online data and invade any available backups. Files synched to the cloud can also be corrupted. For a vulnerable environment, this can make system recovery nearly impossible and effectively knocks the datacenter back to the beginning. So-called Threat Actors (TAs), the hackers behind a ransomware assault, insist on a settlement payment for the decryption tools required to unlock scrambled data. Ransomware attacks also try to exfiltrate files and TAs require an additional settlement in exchange for not publishing this information or selling it. Even if you are able to rollback your system to a tolerable date in time, exfiltration can be a major problem depending on the sensitivity of the downloaded information.

The restoration process after a ransomware breach has several distinct phases, the majority of which can proceed concurrently if the response workgroup has enough people with the required skill sets.

• Quarantine: This urgent initial step involves arresting the lateral spread of ransomware across your network. The more time a ransomware attack is allowed to run unrestricted, the longer and more costly the restoration effort. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline staffed by seasoned ransomware response engineers. Quarantine processes include cutting off infected endpoint devices from the network to restrict the contagion, documenting the IT system, and securing entry points.
• System continuity: This covers restoring the network to a minimal useful level of functionality with the least delay. This effort is usually the highest priority for the victims of the ransomware assault, who often see it as a life-or-death issue for their company. This project also requires the widest array of IT skills that cover domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and smart phones, databases, productivity and mission-critical apps, network architecture, and protected endpoint access management. Progent's recovery team uses state-of-the-art collaboration platforms to coordinate the complex recovery effort. Progent appreciates the urgency of working quickly, continuously, and in concert with a client's management and IT staff to prioritize tasks and to get vital services on line again as quickly as possible.
• Data recovery: The work required to restore files impacted by a ransomware assault varies according to the condition of the network, the number of files that are encrypted, and what restore methods are needed. Ransomware assaults can destroy key databases which, if not properly closed, may need to be rebuilt from the beginning. This can include DNS and Active Directory databases. Microsoft Exchange and SQL Server depend on Active Directory, and many manufacturing and other mission-critical applications depend on SQL Server. Often some detective work could be needed to locate undamaged data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on staff PCs and notebooks that were not connected during the ransomware assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to protect against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators.
• Implementing modern AV/ransomware protection: Progent's ProSight Active Security Monitoring uses SentinelOne's behavioral analysis technology to offer small and mid-sized companies the benefits of the same AV technology implemented by some of the world's biggest corporations such as Netflix, Citi, and NASDAQ. By providing real-time malware filtering, identification, mitigation, recovery and analysis in one integrated platform, ProSight ASM cuts TCO, streamlines administration, and promotes rapid recovery. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiating a settlement with the hacker Progent has experience negotiating settlements with hackers. This requires working closely with the ransomware victim and the insurance provider, if any. Activities consist of determining the kind of ransomware used in the attack; identifying and establishing communications the hacker; testing decryption tool; budgeting a settlement amount with the ransomware victim and the insurance carrier; establishing a settlement and schedule with the TA; confirming compliance with anti-money laundering (AML) sanctions; overseeing the crypto-currency disbursement to the TA; acquiring, reviewing, and using the decryption tool; debugging failed files; creating a pristine environment; remapping and reconnecting datastores to reflect exactly their pre-attack condition; and recovering machines and software services.
• Forensic analysis: This process is aimed at uncovering the ransomware attack's storyline throughout the network from start to finish. This audit trail of the way a ransomware assault travelled within the network assists you to assess the impact and highlights gaps in policies or work habits that should be rectified to avoid later break-ins. Forensics entails the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS servers, routers, firewalls, schedulers, and core Windows systems to check for changes. Forensics is typically assigned a high priority by the cyber insurance provider. Since forensic analysis can take time, it is critical that other important activities like business resumption are executed concurrently. Progent has a large roster of information technology and data security experts with the skills needed to perform activities for containment, business resumption, and data restoration without interfering with forensic analysis.

Contact Progent for Ransomware System Recovery Consulting in Oakland
For ransomware system recovery expertise in the Oakland area, call Progent at 800-462-8800 or see Contact Progent.