Boston Ransomware Filtering and Remediation Expertise

Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Senior Ransomware Consultant
Ransomware requires time to work its way across a target network. Because of this, ransomware assaults are typically unleashed on weekends and at night, when IT staff may be slower to recognize a breach and are least able to organize a quick and coordinated response. The more lateral movement ransomware is able to make inside a victim's network, the longer it takes to recover basic IT services and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to guide organizations to carry out the time-critical first step in mitigating a ransomware attack by putting out the fire. Progent's remote ransomware engineers can help businesses in the Boston area to identify and quarantine infected servers and endpoints and guard undamaged resources from being compromised.

If your system has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Boston
Current variants of crypto-ransomware like Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online data and infiltrate any accessible system restores. Files synched to the cloud can also be corrupted. For a poorly defended environment, this can make system recovery almost impossible and effectively sets the IT system back to the beginning. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware attack, insist on a ransom payment for the decryptors required to recover scrambled files. Ransomware attacks also try to exfiltrate information and TAs demand an additional settlement in exchange for not posting this data or selling it. Even if you can rollback your network to a tolerable date in time, exfiltration can be a major problem depending on the nature of the downloaded information.

The restoration process subsequent to ransomware attack involves several distinct stages, the majority of which can proceed in parallel if the recovery workgroup has enough members with the required skill sets.

• Containment: This time-critical first step involves arresting the lateral spread of ransomware across your IT system. The longer a ransomware attack is permitted to run unchecked, the longer and more expensive the restoration process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware response engineers. Quarantine processes consist of cutting off infected endpoint devices from the network to block the spread, documenting the IT system, and securing entry points.
• Operational continuity: This covers restoring the IT system to a basic acceptable level of functionality with the shortest possible delay. This effort is typically the highest priority for the victims of the ransomware attack, who often see it as a life-or-death issue for their business. This project also requires the widest range of IT skills that cover domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, productivity and line-of-business applications, network topology, and secure endpoint access management. Progent's recovery experts use state-of-the-art collaboration platforms to organize the complex restoration effort. Progent appreciates the urgency of working quickly, tirelessly, and in unison with a client's management and IT staff to prioritize activity and to put critical services on line again as fast as feasible.
• Data restoration: The work necessary to restore data damaged by a ransomware attack varies according to the condition of the systems, how many files are affected, and which recovery methods are required. Ransomware assaults can destroy key databases which, if not gracefully closed, might have to be rebuilt from the beginning. This can apply to DNS and AD databases. Exchange and Microsoft SQL Server depend on AD, and many manufacturing and other business-critical platforms depend on SQL Server. Often some detective work could be needed to locate undamaged data. For example, undamaged Outlook Email Offline Folder Files may have survived on employees' PCs and laptops that were off line at the time of the attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to protect against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including root users.
• Deploying advanced AV/ransomware defense: Progent's ProSight Active Security Monitoring uses SentinelOne's machine learning technology to offer small and mid-sized businesses the advantages of the same anti-virus tools implemented by some of the world's largest enterprises such as Walmart, Citi, and Salesforce. By providing in-line malware blocking, classification, mitigation, restoration and analysis in a single integrated platform, Progent's ASM lowers total cost of ownership, simplifies management, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiation with the threat actor (TA): Progent is experienced in negotiating settlements with hackers. This calls for working closely with the victim and the insurance carrier, if any. Activities consist of establishing the kind of ransomware used in the attack; identifying and establishing communications the hacker persona; verifying decryption tool; budgeting a settlement amount with the victim and the insurance provider; establishing a settlement amount and timeline with the TA; checking compliance with anti-money laundering sanctions; carrying out the crypto-currency disbursement to the hacker; acquiring, learning, and operating the decryptor tool; troubleshooting failed files; building a clean environment; mapping and connecting drives to reflect precisely their pre-attack condition; and recovering machines and services.
• Forensics: This process involves uncovering the ransomware assault's storyline throughout the targeted network from beginning to end. This history of how a ransomware attack progressed within the network assists you to evaluate the impact and uncovers gaps in security policies or processes that should be rectified to avoid future break-ins. Forensics involves the examination of all logs, registry, GPO, Active Directory (AD), DNS, routers, firewalls, schedulers, and basic Windows systems to detect changes. Forensic analysis is commonly given a high priority by the insurance provider. Since forensics can be time consuming, it is essential that other key recovery processes such as business continuity are executed concurrently. Progent maintains a large team of IT and security professionals with the knowledge and experience required to perform activities for containment, business continuity, and data recovery without interfering with forensic analysis.

Contact Progent for Ransomware Cleanup Services in Boston
For ransomware cleanup services in the Boston metro area, phone Progent at 800-462-8800 or see Contact Progent.