Expanding your remote workforce may have a significant impact on IT architecture, security, and corporate processes. Progent has two decades of experience helping SMBs to design, deploy, manage, tune, and troubleshoot IT environments that support work-from-home employees. Progent can help your Uniondale company to pick the right technologies and follow best practices in building and maintaining a safe virtual ecosystem for telecommuters that promotes collaboration and returns top business value. Progent offers services ranging from as-needed guidance for getting you past occasional IT bottlenecks to full project management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Uniondale, New York organizations to succeed with any aspect of creating a high-functioning work-at-home ecosystem by delivering infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, cybersecurity, data protection solutions, and streamlined management.

Infrastructure for an At-Home Workforce
Configuring the network infrastructure required for an at-home workforce can be especially complex if you must accommodate a combination of personal hardware such as PCs and laptops, Internet routers, and wireless appliances from various vendors and with a mix of operating systems and firmware levels. Progent's experience providing online help for both legacy as well as modern IT products in remote office venues allows you to make efficient use of your existing infrastructure and offers ready access to expertise for making essential upgrades. Services available from Progent to assist you to implement a high-functioning telecommuting infrastructure include:

  • VPN technology makes it possible to create a secure connection for authenticated at-home employees to use IT assets located at your company datacenter or in the cloud. Progent's consultants can help you to configure and manage VPN connections between your at-home workforce and your various network resources by providing remote VPN configuration support. For businesses using Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can help your remote workers to utilize Cisco's popular AnyConnect software for secure VPN connections for a broad selection of endpoint devices including Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products enable an at-home worker to see and interact with a remote computer's desktop. This gives IT managers more control over the computing environment of at-home employees and offers remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach home computer networks to the Internet and typically support VPN tunnels, home Wi-Fi networks, and firewalls. Progent offers expert remote support for integrating home routers from a variety of manufacturers. See router integration services from Cisco-certified experts.
  • Home Wireless networks, typically supporting the whole family and guests, are commonly utilized by telecommuters to connect to their Internet router for work. This can cause performance as well as security issues. Progent can assist you to mitigate these issues by delivering expertise like Aironet configuration expertise, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti Unifi wireless AP setup help.
  • Internet connectivity methods affect the performance and reliability of connections between telecommuters and the company data center. Vital processes may demand redundant Internet access in case the normal connection breaks. Progent can provide guidance for selecting service providers, choosing sensible service bundles, and configuring high-availability Internet access. Refer to Internet access integration services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Uniondale, New York company, phone 1-800-993-9400 or go to Contact Progent.