Mobile Solutions

Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile PDAs were at one time among the most successful products for achieving location-independent access to email, scheduling, web-based programs, and other vital business data. Progent offers Uberlândia, Minas Gerais companies support from BlackBerry-premier consultants who can assist organizations to maintain their BlackBerry deployments or transition efficiently to a more popular mobile platform.

As the sophistication of small company IT technology has increased, and as the need for world-class protection, reliability, and recoverability has become the norm for companies regardless of size, effective deployment and maintenance of RIM BlackBerry solutions has become more challenging. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and company databases, small businesses frequently resort to external support professionals who offer expertise in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can help small organizations to plan, administer, and repair BlackBerry-based environments economically and efficiently, doing away with the need for an internal BlackBerry technology specialist and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of experience, coupled with Progent's efficient online service delivery model, gives small companies an affordable alternative for integrating RIM BlackBerry products seamlessly into their information system.

Progent's consultants can assist you with SQL Server 2019 integration and development consulting, SQL Server 2016 migration consulting, and Exchange Server 2019 setup so that your database and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft software, set up easy-to-use administration utilities to help you monitor and support BlackBerry smartphones across your company, define security policies that make sense for your company, customize mobile applications, and ensure that your network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be recovered quickly and safely.

Uberlandia Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Uberlandia metro area.

BlackBerry Enterprise Server (BES) Consulting and Technical Help
The BlackBerry Enterprise Server gives businesses a single and safe mechanism for integrating BlackBerry smartphones into their messaging, collaboration, and software application environment. BlackBerry Enterprise Server allows mobile BlackBerry users to connect to Exchange, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to achieve up-to-date information for applications such a schedules, contact lists, to-do lists, notes, and custom business programs. Due to BlackBerry Enterprise Server (BES) support for Exchange, mobile workers carrying BlackBerry smartphones have push-based connectivity with Exchange messages as well as to instant messaging-enabled applications via Microsoft Communications Server and Lync Server integration.

Progent's BlackBerry-certified consultants can assist you to plan, install, and maintain BlackBerry Enterprise Server (BES) so you can improve the productivity of BlackBerry users, streamline the management of a BlackBerry solution, and lower the expense of maintaining mobile workers.

Progent's Online BlackBerry-premier Technical Support is Quick and Affordable
For businesses in Uberlândia, Minas Gerais who want quick and economical access to a qualified RIM BlackBerry support professional, Progent offers effective remote assistance from a veteran network support staff who have delivered IT solutions to companies in every state in the country. (See Progent's client testimonials.)

Online support eliminates travel costs and lets engineers resolve problems rapidly, allowing you to minimize wasted productivity. Progent's BlackBerry consultants have earned certifications in all BlackBerry solutions and can provide expert help in areas including troubleshooting synchronization issues, configuring BlackBerry Enterprise Server, and designing a protected, fault-tolerant network architecture for BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out basic technical functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters and auto-signature, editing user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's seasoned experts can in addition assist your business to troubleshoot a wide range of problems concerning synchronization, handset recognition, email consistency, web browsing, mobile connectivity, IM, desktop application configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide online help for small office networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your mobile technical support expenses low and, by dealing with issues quickly, maximizes the output of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run critical procedures including troubleshooting enterprise activation problems, adding and removing BlackBerry device users, activating passwords, configuring over-the-air software loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry-certified consultants can also show you how to operate management tools such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES system and help your company to select and implement appropriate security configurations.

Progent's certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Microsoft Exchange Server infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent version of Microsoft Exchange.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email system based on Exchange. Progent's BlackBerry consultant offers support skills in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to install and delete BlackBerry device clients on Exchange and Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, back up and manage storage groups, apply permissions, set up the MDS and IM, deploy access control lists, control Exchange data flow, create, update, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps, and produce reports based on SNMP data.

Progent's BlackBerry engineer can help you with your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, install, test, troubleshoot, and document a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology requirements assessment, solution design, deployment strategy and execution, performance optimization, design of a fault-tolerant environment, data backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to design a wireless environment that fits within your information technology budget and aligns with your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to support a BlackBerry Enterprise Server, assist you to decide which administration model and physical components meet your requirements, and evaluate your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart choices concerning options for software editions, server hardware and storage, network design, and application set up.

To maximize network security, Progent's BlackBerry expert can help your company to choose and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security specialists to run company-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry environment.

Call or Email Progent for Assistance from a BlackBerry-Certified Specialist
In order to get in touch with Progent about consulting assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.